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Johannesburg: Branch Administrator posted by Fidelity Services Group

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Job Description

About the Role

The Branch Administrator role at Fidelity Services Group provides administrative support to the Payroll and Operations teams, ensuring accurate and efficient processing of employee records, payroll-related documentation, and compliance with company policies and statutory requirements.

Key Responsibilities

  • Process and verify employee hours, overtime, leave, and corrections.
  • Perform BPSI and daily approvals including duty rosters, overtime templates, in/out lists, and Nimbus updates.
  • Ensure accurate completion and submission of time books and daily reports.
  • Assist with NBC updates, including leave, sick leave, and bonus payouts.
  • Manage payroll-related queries and discrepancies in collaboration with management.
  • Process employee movements, including new hires (OPS), terminations, and transfers.
  • Maintain and update employee records, staff lists, and organograms.
  • Assist with PSIRA documentation and ensure compliance with registration requirements.
  • Process UIF documentation and submissions.
  • Handle IOD (Injury on Duty) reporting and ensure all supporting documents are completed and submitted.
  • Support scheduling and staff planning across relevant branches.
  • Prepare and submit weekly reports to management (e.g., fines, attendance).
  • Capture and process manual orders where applicable.
  • Coordinate and communicate staff-related operational matters effectively.

Requirements

  • Strong administrative and organizational skills.
  • Exceptional attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to meet deadlines and work under pressure.
  • High level of confidentiality and professionalism.
  • Proficiency in MS Office (Excel, Word, Outlook).

Qualifications

  • Grade 12 (Matric) essential.
  • Certificate or Diploma in Administration, Human Resources, or Payroll (advantageous).
  • Minimum of 23 years experience in an administrative role, preferably within a payroll or operational environment.

Salary & Benefits

  • Salary details not specified.
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Note: The salary and benefits section was left blank as it was not mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About HR & recruitment Jobs in Gauteng

The human resources and recruitment sector is a vital component of the Gauteng job market, with a wide range of roles available across various industries. Typically, this field encompasses functions such as talent acquisition, employee engagement, benefits administration, and training development, among others. Generally, these roles require a strong understanding of organisational dynamics, employment law, and recruitment methodologies to drive business success.

When it comes to salary expectations in Gauteng, HR and recruitment professionals can expect broad ranges that vary greatly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the R200 000 – R400 000 per annum range, while senior roles can span from R600 000 – R1 200 000 per annum or more, depending on the specific circumstances. It’s essential to note that actual salaries can differ significantly based on these and other factors.

Common skills for HR and recruitment professionals in Gauteng include strong communication and interpersonal skills, proficiency in recruitment software and systems, knowledge of employment law and regulatory frameworks, analytical and problem-solving abilities, and the capacity to build and maintain relationships with diverse stakeholders. Other essential skills may include strategic thinking, adaptability, and the ability to navigate complex organisational structures.

Several industries commonly employ HR and recruitment professionals, including the financial services sector, technology industry, manufacturing sector, and non-profit organisations. These sectors often require a high level of organisational acumen, technical expertise, and interpersonal skills to drive talent acquisition and retention efforts.

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Career development opportunities in the HR and recruitment field are diverse and plentiful. Typically, professionals in this field can move into senior roles such as talent management, diversity and inclusion specialists, or leadership positions within organisations. Many also choose to pursue further education or training in areas like human resources management, labour law, or organisational development. With experience, they may transition into specialist roles or become thought leaders in their industry, leveraging their expertise to drive positive change and business success.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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