Johannesburg: CRM (Customer Relations Manager) – Johannesburg (Westrand) posted by IGo Solutions

Gauteng is home to a thriving social services sector, with various organizations across the province offering care and support to individuals, families, and communities. Typically, job seekers in this field can expect to find opportunities in the public and private sectors, including government departments, NGOs, and multinational corporations.

Salary expectations for roles within the social services sector vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may offer salary ranges between R20 000 and R40 000 per annum, while senior roles can command salaries above R80 000 per annum. However, it is essential to note that actual salaries can differ significantly due to the various factors mentioned above.

Common skills required for social services roles include excellent communication and interpersonal skills, as well as the ability to work with diverse populations. Typically, professionals in this field must also possess strong empathy, adaptability, and problem-solving skills. Other essential skills include emotional intelligence, conflict resolution, and a basic understanding of relevant legislation and policies. Organisations often look for candidates with a degree in social work, psychology, or a related field.

The social services sector is commonly found in various industries, including healthcare, education, human resources, and non-profit organisations. Financial services sector organisations may also employ professionals in this field to provide support to employees or clients. Manufacturing sector companies sometimes require social workers to oversee workplace wellness programs. Government departments, on the other hand, often rely on social services professionals to deliver key public services.

Career development opportunities exist throughout the social services sector. Typically, entry-level roles can progress to senior positions, such as team leader or manager, within 5-10 years of experience. Some professionals may choose to pursue postgraduate studies or specialise in a specific area, while others may opt for management training programs. Regardless of career path, continued professional development and networking are essential for advancing in this field.