Job Description
About the Role
Join our client, a well-established hospitality and gaming group operating across South Africa and Botswana, as Director of Operations Online Gaming. This is a pivotal stage of growth for their online gaming division, and we are seeking an experienced operator to lead the operational build and scale of this business. As a key member of the leadership team, you will play a crucial role in shaping the future of the online gaming division and drive its long-term success.
Key Responsibilities
- Oversee the end-to-end operation of the online gaming business, ensuring operational performance, uptime and player experience standards are consistently achieved
- Lead all operational functions including customer services, VIP management, fraud and risk, payments and compliance
- Drive operational reporting, KPI tracking and executive-level performance reviews across the business
- Manage responsible gambling, AML controls and regulatory compliance in line with South African gaming legislation and licensing requirements
- Lead fraud prevention and risk mitigation strategies while balancing commercial performance and player experience
- Oversee payment operations, provider relationships and withdrawal processes to ensure speed, compliance and operational efficiency
- Develop and lead senior operational teams, driving accountability, performance and continuous improvement
- Work closely with executive leadership to support the long-term growth and positioning of the online gaming division
- Represent the online gaming business at executive and board level where required
Requirements
- 10 years of experience within online gaming operations, ideally from a licensed operator environment
- Proven experience in a senior operational leadership role within sportsbook and/or online casino operations
- Strong understanding of regulated gaming environments, compliance obligations, responsible gambling and AML frameworks
- Experience leading operational teams across customer service, VIP, payments, fraud and compliance functions
- Strong commercial acumen with the ability to translate operational data into strategic business decisions
Qualifications
No formal education or certifications are required for this role.
Salary & Benefits
The salary range for this position is R100,000 – R200,000 per annum.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
[quick_job_alert]
[jobseeker_tips]
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
[sa_latest_jobs count=”6″ columns=”2″]
Browse Employers
Job Alerts