Job Description
About the Role
We are seeking an experienced hospitality professional to join our Waterberg Safari Lodge team as Assistant Lodge Manager. As a key member of our operations team, you will be responsible for supporting the Lodge Manager in ensuring the smooth running of the property while maintaining exceptional guest experiences and high operational standards across all departments.
Key Responsibilities
- Welcome and host guests throughout their stay, ensuring warm and personalised service
- Handle guest requests, feedback, and special arrangements professionally and efficiently
- Maintain high luxury hospitality standards across all guest touchpoints
- Engage with guests during meals, activities, arrivals, and departures to ensure an exceptional experience
- Assist in overseeing the day-to-day operation of the lodge
- Support operational departments including Front Office, Housekeeping, Maintenance, Food & Beverage, Kitchen, Spa, Retail, and Guest Activities
- Conduct regular lodge inspections and ensure standards are consistently maintained
- Assist with reservations, occupancy management, and guest logistics
- Ensure compliance with company procedures, service standards, and operational controls
- Step into a relief management role when required
- Support and motivate departmental teams to maintain strong operational performance
- Assist with staff training, mentoring, and performance management
- Foster a professional, positive, and team-oriented working environment
Requirements
- 3–5 years’ experience in a similar hospitality management role
- Previous luxury lodge or safari lodge experience preferred
- Strong understanding of lodge operations and Rooms Division
- Excellent communication, leadership, and problem-solving skills
- Ability to work well under pressure in a remote hospitality environment
- Experience working on Opera or Opera Cloud systems advantageous
Qualifications
- Formal education/certifications not specified.
Salary & Benefits
- Live-in position
- Meals provided while on duty
- Uniform supplied
- Provident Fund
- Optional Medical Aid contribution
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Limpopo
In Limpopo, South Africa, the catering and hospitality industry is a significant sector that provides employment opportunities for individuals passionate about delivering exceptional customer experiences. Typically, job seekers in this field can expect to find work in various settings, including restaurants, hotels, event management companies, and private residences. Generally, the demand for skilled and enthusiastic professionals is high, making it an attractive career choice for many.
In terms of compensation, salaries in the catering and hospitality industry are generally lower compared to other sectors. However, this can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salary ranges between R20 000 and R40 000 per annum, while more senior roles can command higher salaries, often ranging from R60 000 to R100 000 or more. It’s essential to note that these are broad estimates, and actual salaries can differ significantly depending on individual circumstances.
Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, physical stamina, and the ability to work well under pressure. Typically, employers look for candidates who possess a combination of these skills, as they are essential for providing exceptional customer service and ensuring that guests or clients have an unforgettable experience. Other valuable skills include event management, menu planning, and inventory control.
Various industries commonly employ catering and hospitality professionals, including the financial services sector, technology industry, manufacturing sector, and tourism industry. In Limpopo, the mining sector is also a significant employer in this field, particularly for those with experience working in remote or rural areas.
For those interested in pursuing a career in catering and hospitality, there are numerous opportunities for professional development and advancement. Typically, senior roles offer more responsibility, higher salaries, and greater autonomy, while specialized skills such as event management or culinary arts can open doors to new career paths. With the right training, experience, and attitude, individuals can build successful careers in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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