Job Description
About the Role
We are seeking an experienced Front of House Manager to join our busy daytime Restaurant in Rosebank. As a dynamic leader, you will be responsible for overseeing the front-of-house operations, ensuring exceptional customer experiences, and driving sales growth.
Key Responsibilities
- Supervise waiters
- Give excellent customer services
- Manage bookings
- General planning and running of the shifts
- Training junior staff members
- Greet guests at assigned tables & ensure each guest knows all items on the menu & the basic ingredients and method of preparation of each
- Take accurate food & drinks order, using the POS system and deliver within the specified time limits
- Ensure that all orders are received timeously
- Bill the guest correctly
- Ensure restaurant area, fixtures & fittings are clean & hygienic
- All other general floor manager duties
Requirements
- Grade 12
- Preferably 3 years of previous experience
- Excellent communicator and very organized person
- Able to interact with clients, welcoming and people’s person
- Must have a background in hospitality, food service
- Healthy energetic, available to work weekends, early starts but no evenings
- Outgoing personality
- Well groomed – neat and tidy
- Excellent communication skills
- An eye for detail and keeps a meticulous shop
- Supervisory experience
- Strong customer service orientation and active listener
- Attentive and patient for customers
Qualifications
- None mentioned
Salary & Benefits
- Not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Gauteng
In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.
In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.
Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.
The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.
For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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