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Johannesburg: Group Chief Operating Officer

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Job Description

About the Role

We are seeking an experienced Group Chief Operating Officer to lead national operations at scale within our high-growth national retail group. This role sits at the centre of commercial performance, operational discipline and strategic expansion, requiring a commercially driven leader who can translate strategy into measurable operational performance while maintaining strict cost governance and profitability.

Key Responsibilities

  • Lead full operational and commercial P and L performance across all channels
  • Drive sustainable revenue growth while protecting gross margin and cost discipline
  • Oversee a national retail store network ensuring consistent operational standards
  • Lead Direct Sales Force, Prepaid, Postpaid and FTTH channel performance
  • Integrate digital platforms, call centre operations and B2B sales channels
  • Implement structured reporting dashboards, forecasting and operational performance frameworks
  • Manage payroll ratios, commissions governance and cost to income metrics
  • Ensure strong inventory control, stock turn performance and shrinkage mitigation
  • Oversee facilities, compliance, audit readiness and regulatory adherence
  • Evaluate and execute disciplined retail expansion with defined ROI and IRR thresholds
  • Build and lead high performance regional and channel leadership teams

Requirements

  • 10 to 15 years senior leadership experience in retail or commercial operations
  • Proven experience managing multi-site retail operations with 30 or more locations
  • Demonstrated P and L ownership with EBITDA accountability
  • Background in telecommunications, retail or high volume consumer environments
  • Strong financial acumen including margin protection and working capital management
  • Track record of operational restructuring and regional performance improvement

Qualifications

No formal education or certifications are required for this role.

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Salary & Benefits

Salary details will be discussed during the interview process.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Gauteng

The sales industry in Gauteng, South Africa is a dynamic and competitive field, with various sectors driving demand for skilled professionals. Generally, the job market trend in this region indicates a steady growth in sales-related positions, driven by the increasing importance of businesses in South Africa’s economy.

Typically, sales roles in Gauteng offer a broad salary range, which can vary widely depending on factors such as level of experience, company size, and industry sector. For example, entry-level sales positions may start at around R200 000 to R400 000 per annum, while senior sales professionals or those working in large corporations can earn upwards of R800 000 to R1 500 000 per year. However, it’s essential to note that these figures are general estimates and actual salaries can differ significantly depending on individual circumstances.

Common skills required for a successful sales career in Gauteng include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, negotiation and closing techniques, product knowledge and industry insights, and proficiency in CRM software and other sales tools. Additionally, many sales professionals in this region possess a degree or diploma in business, marketing, or related fields.

Sales roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These industries often require sales professionals to have a deep understanding of their respective markets and customers, as well as the ability to adapt to changing market conditions.

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For those looking to pursue a career in sales, there are typically several opportunities for professional development and growth. Many companies offer training programs, mentorship schemes, and performance-based bonuses, which can help sales professionals advance their careers and increase their earning potential. Additionally, certifications such as the Certified Sales Professional (CSP) or the Advanced Sales Certification (ASC) can demonstrate a commitment to excellence and enhance job prospects.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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