Job Description
About the Role
The National Operations Manager – International Brands role at Lumina Personnel in Bedfordview, Johannesburg, is a critical position that oversees the operational management of retail stores allocated to the Area. The successful candidate will be responsible for driving sales targets and KPIs, as well as leading and managing Store Managers and retail teams.
Key Responsibilities
- Full operational accountability for retail stores allocated to the Area
- Drive sales targets and KPIs, turnover, conversion, ATV, UPT, shrinkage, and stock turn
- Analyse and distribute daily, weekly, and monthly performance reports
- Oversee stock control, allocations, replenishment, and regular stock takes
- Approve staff rosters and manage staffing during peak, unplanned periods
- Lead, coach, and performance-manage Store Managers and retail teams
- Partner with HR on recruitment, discipline, and employee relations
- Address customer complaints and ensure consistent luxury service delivery
- Ensure compliance with company policies, brand standards, and SOPs
- Support visual merchandising, aligned to international brand guidelines
- Liaise with mall management and manage third-party service providers
- Support new store openings, refits, and national trading periods (Christmas, Easter, Black Friday, Sales)
- Travel extensively to stores nationwide
Requirements
- Minimum 5 years multi-store retail management experience
- Proven exposure to luxury or premium international brands
- Strong understanding of South African retail operations and labour legislation
- Excellent commercial, leadership, and reporting skills
- All reasonable instructions given by the employees superiors
- Valid drivers license and willingness to travel nationally
Qualifications
(This section is skipped as there are no qualifications mentioned in the original job description)
Salary & Benefits
Salary: R 62 000 – Negotiable (Depends on Experience) CTC
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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