Job Description
- Provide first and second-line IT support to internal users (hardware, software, and cloud-based systems)
- Manage and support Azure Active Directory (AD) and Microsoft Intune environments
- Troubleshoot and resolve issues across Windows Server and Linux systems
- Support and maintain cloud-based infrastructure and services
- Monitor systems, alerts, backups, and overall environment health
- Assist with user access management, permissions, and security controls
- Support email security and endpoint protection platforms (e.g. Mimecast, Defender)
- Assist with SharePoint administration and user access
- Work with IT and security teams to ensure system uptime, performance, and compliance
- Document support processes and contribute to continuous improvement initiatives
Required Experience:
- 0-2 years’ experience in an IT Support / Systems Support role (IT graduates will be considered).
- Hands-on experience with Azure Active Directory (AD)
- Experience supporting Windows Server environments
- Exposure to Microsoft Intune
- Solid troubleshooting and user support skills
- Basic understanding of cloud environments and networking
Advantageous Skills:
- Experience with Mimecast, FortiGate, or Fortinet
- Exposure to Linux environments
- Familiarity with Privileged Identity Management (PIM) and LAPS
- Experience with SharePoint and Jira
- Knowledge of Microsoft Defender for Endpoint / Cloud
- Exposure to Microsoft Sentinel or SOC environments
- Basic understanding of KQL (Kusto Query Language)
Preferred Certifications:
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Microsoft Certified: Modern Desktop Administrator Associate
- CompTIA Network+
- CompTIA Security+
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How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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