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Johannesburg: Operations Manager posted by CallForce

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Job Description

About the Role

CallForce is a prominent Business Process Outsourcing (BPO) organisation known for delivering exceptional outsourced solutions to our clients. We are seeking a highly skilled, client-focused, and results-driven Campaign Manager for our Outbound Telco Sales division. The successful candidate will be responsible for planning, executing, optimising, and managing outbound sales campaigns while maintaining strong client relationships and ensuring consistent delivery against agreed targets.

Key Responsibilities

  • Develop comprehensive outbound campaign strategies aligned with client objectives and industry best practices.
  • Define campaign goals, target audiences, and key performance indicators (KPIs).
  • Create, manage, and control campaign budgets, forecasts, and timelines.
  • Collaborate with internal stakeholders to ensure campaign readiness and scalability.

Requirements

  • Minimum 5+ years experience as a Campaign Manager in an outbound telco sales BPO environment.
  • Strong client management and stakeholder engagement experience.
  • Proven leadership and people management skills.
  • High level of proficiency in MS Office (Excel, PowerPoint, Word).

Qualifications

  • No formal education mentioned

Salary & Benefits

Competitive salary and performance-based bonuses.

[DO NOT include a “How to Apply” section – this is added automatically]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Professions Jobs in Gauteng

Gauteng, the economic hub of South Africa, is home to a diverse range of industries, offering various Other Professions positions for job seekers. Typically, this field encompasses roles such as administrative assistants, human resources specialists, and operations coordinators, among others.

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Generally, salaries in the Gauteng region for Other Professions positions tend to fall within broad ranges. For example, an administrative assistant position may command a salary between R300 000 and R500 000 per annum, depending on experience, company size, and industry sector. However, it is essential to note that actual salaries can vary significantly due to factors such as the specific job requirements, the company’s budget, and the individual’s qualifications.

Common skills required for these roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, and analytical thinking. Typically, candidates with a degree in business administration, human resources, or a related field may be well-suited for these positions.

The financial services sector, technology industry, and manufacturing sector are common industries that employ Other Professions roles. These sectors often require professionals who can provide administrative support, coordinate operations, and manage day-to-day activities. The manufacturing sector, in particular, requires skilled coordinators to oversee production processes, manage inventory, and ensure compliance with quality control standards.

Career development opportunities for individuals in this field are generally good, with many companies investing in employee training and development programs. Typically, career progression paths involve moving into senior administrative roles or transitioning into related fields such as human resources management or business administration. With experience and continuous learning, professionals in this field can expect to move into more senior positions or take on leadership roles within their organisations.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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View Job  Cape Town: Inbound Debt Sales Consultant - DMS posted by CallForce

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