Johannesburg: Warehouse Admin Controller posted by 3L Consulting (Pty) Ltd

About the Role

The Warehouse Admin Controller is a critical administrative role supporting warehouse receiving, dispatch, and inventory activities in our cold-chain logistics and distribution environment. This position requires strong organizational skills, attention to detail, and excellent communication abilities to ensure operational efficiency, stock integrity, and client service.

Key Responsibilities

• Capture all daily operational dashboards accurately and on time.
• Submit weekly customer reports within required deadlines.
• Process returns within 24 hours of the event and validate return reasons daily.
• Ensure all receiving packs contain the required documentation, including:
• Put-away confirmation checks
• Photos of stock
• Quality control documents
• Correct and complete forms
• Ensure proper closure of receipts and goods issued per shift.
• Manage inbound booking confirmations and ensure accuracy.
• Maintain POD compliance, ensuring they are updated and do not exceed:
• 7 days for local deliveries
• 14 days for linehaul deliveries
• Assist with planning and coordinating inbound booking slots and time allocations to support operational flow.
• Manage stationery supply and availability to ensure administrative continuity.
• Oversee pallet management, including CHEP and standard brown pallets.
• Support cycle counts, stock takes, and reconciliations; ensure accurate capturing and investigation of variances.
• Ensure that stock received under quarantine is correctly labelled and processed under hold status.
• Submit all daily client reports.
• Conduct claims investigations and close them off immediately upon completion.
• Ensure accurate and timely reporting to management for any discrepancies or outstanding investigations.
• Maintain a clean, organized, and professional Admin Office environment.
• Ensure full compliance with Time and Attendance controls and reporting requirements.
• Support site adherence to warehouse SOPs, quality standards, safety requirements, and audit readiness.
• Participate in shift planning and execution, ensuring adequate admin coverage per shift.
• Monitor staff productivity and ensure adherence to SOPs.
• Motivate, support, and discipline team members as required in line with HR procedures.
• Provide direct oversight, guidance, and support to Admin Clerks, ensuring accuracy, productivity, and adherence to SOPs.

Requirements

• Matric / Grade 12 (essential)
• 35 years experience in receiving, dispatch, or warehouse administration (essential)
• Experience within a cold-chain or FMCG warehousing environment (advantageous)
• Strong logistics background with experience in warehouse operations, receiving, dispatch, and stock administration (important)
• Strong computer literacy and ability to learn warehouse systems quickly
• Demonstrated experience with returns, PODs, stock administration, and operational documentation
• Valid South African drivers licence and own reliable vehicle (important)

Salary & Benefits

Not mentioned