Kempton Park: Debtors Clerk posted by Creative Leadership Solutions

About the Role

Creative Leadership Solutions is seeking an experienced Debtors Clerk to join our team in Kempton Park. As a key member of our financial administrative team, you will be responsible for managing debtor accounts, processing credit notes, and resolving customer disputes. If you have strong numerical skills, excellent communication abilities, and experience working with ERP systems, we would love to hear from you.

Key Responsibilities

• Process all credit notes accurately according to return notes, short deliveries, and claims.
• Verify the validity of each credit request to ensure compliance with company policies.
• Maintain accurate records of all processed credit notes (electronic and manual).
• Identify and report irregularities or duplicate credit requests promptly.
• Maintain and update debtor accounts to ensure all transactions are recorded correctly.
• Reconcile customer accounts and investigate discrepancies or unmatched payments.
• Prepare and distribute monthly customer statements.
• Monitor accounts to ensure timely payments and escalate overdue accounts when required.
• Investigate and resolve customer credit and payment disputes efficiently.
• Liaise with sales, logistics, and branch admin teams to resolve account-related issues.
• Maintain professional communication and follow up on all outstanding queries.
• Ensure all resolutions are documented and processed within set deadlines.
• Provide fortnightly updates to departmental heads regarding credit note status and outstanding accounts.
• Ensure compliance with financial policies, internal controls, and company procedures.
• Assist during audits by supplying necessary debtor-related documentation.
• Safeguard confidentiality of all financial information.

Requirements

• National Senior Certificate
• Tertiary qualification or certificate in Finance / Accounting (advantageous)
• 2 – 5 years’ experience in a Debtors Clerk or similar financial administrative role.
• Experience managing large debtor books or high-volume accounts (advantageous).
• Basic accounting knowledge and understanding of financial transactions.

Qualifications

• Formal education/certifications. If NONE mentioned, SKIP this entire section

Salary & Benefits

• Salary details not specified in the original job description. If mentioned, include actual numbers.

Note: As there is no salary information provided in the original job description, I have left this section blank.