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Western Cape: Retail Cashier and Technical Service & Support posted by Persona Staff

Job Description

About the Role

This role combines front counter cashier duties, telephone answering and customer service, and technical support assistance, making it an ideal opportunity for a confident and detail-oriented individual to join our team.

Key Responsibilities

  • Process customer transactions accurately (cash, card, account sales)
  • Ensure all accounts are in good standing before supply
  • Balance till daily
  • Issue invoices and receipts correctly
  • Maintain neat and professional front counter
  • Answer incoming calls professionally
  • Take and relay clear messages
  • Assist with basic product queries
  • Direct calls efficiently to correct department
  • Follow up on customer queries when required
  • Assist with quotations
  • Support colour mixer and sales staff
  • Capture orders correctly on system
  • Ensure correct pricing and discounts applied

Requirements

  • Grade 12 / Senior Certificate
  • Previous cashier or retail experience (Essential)
  • Strong numerical accuracy
  • Computer literate (POS systems experience preferred)
  • Professional telephone manner
  • Ability to handle pressure and multiple tasks
  • Experience in paint, hardware or building materials (advantage)
  • Honest, disciplined and dependable
  • Fully bilingual in Afrikaans

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Client Services/Sales Support Jobs in Western Cape

In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.

Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.

Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.

These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.

Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in South Africa, Jobs in Western Cape

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