Job Description
About the Role
We are seeking a proactive and customer-focused Internal Sales Consultant to support sales operations within the steel and fluid control industry. This role involves managing customer enquiries, processing orders, coordinating with internal teams, and supporting external sales representatives to ensure a high level of service delivery and sales conversion.
Key Responsibilities
- Manage incoming calls and convert enquiries into sales opportunities
- Handle customer queries and complaints professionally and efficiently
- Prepare and follow up on quotes via phone and email
- Capture and process sales orders accurately on Syspro
- Source stock (standard and non-standard) from approved suppliers
- Monitor back orders daily and ensure timely invoicing and delivery
- Expedite orders and coordinate deliveries with the warehouse team
- Maintain and update customer discount structures on Syspro
- Liaise with external sales representatives and provide sales leads
- Support external sales staff, including occasional customer visits
- Ensure all quotes are followed up and orders are communicated accordingly
- Minimise credits in line with company procedures
- Perform general administrative and office duties
Requirements
- 3–5 years’ experience in a similar role (preferably internal sales)
- Industry experience in steel and/or fluid control (pumps, irrigation, fittings, valves, pipes, flanges)
- Strong product knowledge within the relevant industry
- Syspro experience advantageous
- Excellent communication and customer service skills
- Strong attention to detail and ability to multitask
Qualifications
- Formal education/certifications not specified in original description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Sol Plaatjie
Sol Plaatjie, located in the North West Province of South Africa, is home to various industries that commonly employ sales professionals. Typically, the job market for sales positions in this region follows general trends seen across the country, with a focus on building relationships and driving revenue growth. The industry overview suggests that sales roles are often available in sectors such as manufacturing, technology, and financial services, among others.
Generally, salaries for sales positions in Sol Plaatjie can vary widely depending on factors such as experience, company size, and industry sector. While it is difficult to provide an exact salary range without considering these variables, common broad ranges typically fall between R200 000 to R500 000 per annum, with the latter end being more suitable for senior or leadership roles. However, actual salaries may be higher or lower depending on individual circumstances.
Common skills required for sales positions in Sol Plaatjie include strong communication and interpersonal skills, a proven ability to build relationships, product knowledge, a persuasive approach, and often, technical skills such as CRM software proficiency. Typically, candidates with experience in sales roles are preferred, but entry-level sales professionals can also be successful with the right training and support.
Sales roles are commonly found across various industries, including manufacturing, technology industry, financial services sector, and others that involve selling products or services to customers. Often, these companies operate large operations and require sales teams to drive revenue growth and build customer relationships.
Career development opportunities for sales professionals in Sol Plaatjie generally revolve around advancing to leadership positions, taking on specialist roles such as account management, business development, or product expertise. Typically, candidates who demonstrate strong performance, excellent communication skills, and a willingness to continuously develop their knowledge and skills can expect career progression within the industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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