Kuruman: Head Guide posted by Craven Cottage CC

About the Role

As Head Guide at Craven Cottage CC, you will be responsible for leading game drives, guided walks, and interpretive experiences that ensure exceptional guest satisfaction. You will provide in-depth knowledge of local wildlife, ecosystems, culture, and conservation initiatives, while personalizing guest experiences based on individual interests and expectations. This is a dynamic leadership role in a vibrant and unique environment, offering opportunities to work with one of Africa’s most iconic conservation camps.

Key Responsibilities

• Lead game drives, guided walks, and interpretive experiences ensuring exceptional guest satisfaction.
• Provide in-depth knowledge of local wildlife, ecosystems, culture, and conservation initiatives.
• Personalise guest experiences based on individual interests and expectations.
• Maintain a high standard of storytelling, communication, and guest engagement.
• Manage and mentor the guiding team, fostering professional growth and performance excellence.
• Develop training plans and conduct regular skills assessments for guides and trackers.
• Schedule guiding activities and ensure adequate coverage for all guest experiences.
• Enforce professional standards for appearance, behaviour, and guest interaction.
• Ensure all guiding operations adhere to safety, ethical, and environmental regulations.
• Conduct regular safety briefings and equipment checks.
• Stay updated on reserve protocols, wildlife behaviour trends, and first aid practices.

Requirements

• FGASA Level 2 or higher (or equivalent recognised qualification).
• Valid PDP, First Aid Level 1 (or higher), and Rifle Competency Certificate.
• Minimum 5 years’ guiding experience, with at least 2 years in a leadership or head guide role.
• Extensive knowledge of African flora, fauna, and conservation practices.
• Experience working in a luxury safari or 5-star hospitality environment.
• Strong communication skills in English (additional languages advantageous).
• Exceptional leadership and interpersonal skills.
• Strong organisational and time-management abilities.
• Professional appearance and high personal standards.
• Ability to remain calm and decisive in high-pressure situations.

Salary & Benefits

R40K (Neg) DOE