Job Description
About the Role
Dis-Chem Pharmacies is seeking a customer-oriented Cosmetic Consultant to join their team at the Shelly Centre (New Store). As a key member of the sales team, you will be responsible for promoting and selling Dis-Chem cosmetic and beauty products through excellent customer service.
Key Responsibilities
- Escalate serious and unresolved customer complaints to the manager
- Provide a high level of customer care and service
- Demonstrate products through makeovers, cosmetics demonstrations, spray promotions, and/or activities
- Manage stock levels according to Dis-Chem procedures
- Report on short, damage, and expired stock to the manager
- Ensure merchandising and displays are set up attractively
- Maximise store income by achieving department, brand, and vendor sales
- Keep up to date regarding products, brands, and the retail industry
- Manage Salon appointments
- Adhere to Dis-Chem policies and procedures, SOPs, and health and safety rules and regulations
Requirements
- Grade 12 / Matric
- Retail experience as a sales consultant
- Computer literacy
- Strong command of English (written and oral)
Qualifications
- None mentioned in the original job description.
Salary & Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in South Africa
The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.
When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.
In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.
The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.
Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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