Job Description
About the Role
Kendrick Recruitment is seeking a professional and experienced Executive Housekeeper for a prestigious luxury hotel in Plettenberg Bay. This live-in position is ideal for an accomplished hospitality professional who thrives in a high-end environment and is passionate about maintaining world-class cleanliness and service standards.
Key Responsibilities
- Ensure the cleanliness, orderliness, and presentation of the entire hotel
- Manage and maintain housekeeping standards in guest rooms and public areas
- Develop and manage the annual housekeeping budget
- Monitor and maintain par stock of guest supplies, linens, cleaning products, and uniforms
- Oversee stock control and coordinate inventories with the Accounts and General Store departments
- Conduct regular inspections and ensure all pest control and sanitation measures are in place
- Implement housekeeping systems and procedures and ensure compliance
- Prepare housekeeping and operational reports for management
- Assist in supplier selection and procurement for housekeeping-related items
- Oversee linen and amenities control, including quality assurance and usage
- Manage housekeeping contractors in accordance with service level agreements
- Address and resolve guest complaints in a professional and timely manner
- Lead and manage all departmental audits and ensure corrective action plans are followed
- Recruit, train, and evaluate housekeeping staff
- Manage email and guest communication professionally
- Maintain detailed knowledge of the hotel layout, services, and offerings
- Ensure optimal use of the hotel’s property management system (OPERA)
- Perform daily inspections of public areas and staff facilities
- Conduct daily team briefings and build team morale
- Coordinate with the Maintenance department for preventive room and area upkeep
- Ensure cyclical cleaning plans are implemented
Requirements
- Matric (high school diploma)
- Computer literacy
- Degree or diploma in Hotel Management or similar qualification (beneficial)
Qualifications
- None mentioned
Salary & Benefits
Salary: Negotiable depending on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Bitou
Catering and hospitality positions are integral to the tourism industry in Bitou, South Africa, contributing to the growth and development of this sector. Generally, job seekers in this field can expect a dynamic work environment with diverse opportunities for career progression. As the demand for quality services increases, the catering and hospitality industry is experiencing steady growth.
Typically, salaries for caterers and hospitality professionals vary widely based on factors such as experience, company size, and industry sector. Commonly, entry-level positions may offer salary ranges of R200 000 to R350 000 per annum, while senior roles can command higher figures, often exceeding R500 000 per annum. However, it is essential to note that these figures are broad estimates and actual salaries may differ based on individual circumstances.
Common skills required for caterers and hospitality professionals include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include inventory management, food safety and handling, and customer service. Many employers also place a strong emphasis on teamwork and adaptability in this field.
The catering and hospitality industry is diverse and can be found across various sectors, including tourism, events, and corporate functions. Typically, companies operating in the financial services sector, technology industry, and manufacturing sector require skilled professionals to manage their events, conferences, and catering needs.
Career development opportunities are plentiful in the catering and hospitality field. Many employers invest in training and development programs, allowing employees to advance into senior roles or pursue specialized certifications. For example, obtaining a food safety certification can be beneficial for those seeking career progression. With dedication and hard work, professionals in this field can achieve leadership positions, open their own establishments, or transition into related industries such as hospitality management or event planning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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