Port Elizabeth: Senior AI & Automation Specialist posted by Performit Personnel

About the Role

The Global Company is seeking a Senior AI & Automation Specialist to join their team. As a key member of the AI & Automation Lead’s team, you will be responsible for creating, implementing, and supporting automated business processes. Your primary focus will be on providing automated solutions that satisfy business needs, with an emphasis on delivering actionable insights and driving operational efficiencies.

Key Responsibilities

• Translate business requirements into robust technical implementations, including workflow orchestration, data handling, and integrations.
• Implement advanced Power Platform solutions, including Power Automate cloud flows, Dataverse data structures, Power Apps, and Copilot Studio, using SOLID engineering patterns such as structured error handling, retries, and maintainable solution design ensuring quality, reliability, and scalability.
• Develop and support custom connectors where required, including secure authentication and data handling.
• Apply engineering best practices such as reusable components, consistent naming, clear documentation, and adherence to established solution design standards.
• Use Quality Assurance techniques, including structured testing of automations and AI-driven processes, to identify and prevent potential issues.
• Monitor, troubleshoot, and enhance deployed automations, performing root-cause analysis and implementing long-term fixes to improve reliability and reduce operational impact.
• Collaborate with business stakeholders to refine requirements, validate early solutions, and iterate effectively.
• Assist with researching new technologies, performing proof-of-concepts, and documenting findings to support future adoption.
• Provide technical support to junior team members, helping them improve troubleshooting skills, solution structures, and adherence to best practices.
• Follow existing governance standards, including security, scalability, DLP policies, and environment usage guidelines, ensuring all solutions meet compliance expectations.

Requirements

• Advanced hands-on experience with the Microsoft Power Platform
• Power Automate: Complex orchestration, integrations, parent-child flows, exception handling, and performance considerations
• Dataverse: data modelling, including table structures, relationships, and security roles
• Power Apps (canvas and model-driven) for building functional business applications
• Copilot Studio for creating conversational or AI-assisted business experiences
• Custom connector development, including REST API interaction and authentication handling
• Artificial Intelligence implementation skills:
• Experience integrating LLM-based capabilities into business processes
• Ability to design prompts, evaluate output quality, and apply basic grounding or retrieval patterns
• Understanding of risks, safeguards, and responsible use of AI
• Software development abilities in languages such as .NET/C# or JavaScript/TypeScript, with an emphasis on writing clean and maintainable code
• Strong understanding of REST APIs, JSON, authentication methods, and general integration concepts, including troubleshooting integration failures
• Experience with Microsoft Azure in support of automation solutions, such as Azure Functions or Logic Apps, and familiarity with Azure DevOps for work management and CI/CD processes

Qualifications

• BCom in Computer Science, Engineering, or a related field
• Minimum of 5 or more years of experience required