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Pretoria: Assistant Store Manager – Pretoria

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Job Description

About the Role

We are seeking an experienced Assistant Store Manager to join our dynamic team in Pretoria, South Africa. As a results-driven leader with a passion for retail and people development, you will take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities

  • Drive store performance to achieve and exceed sales targets.
  • Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
  • Ensure consistent implementation of merchandising and marketing standards.
  • Attract and retain a strong and loyal customer base.
  • Oversee inventory controls and ensure effective stock management.
  • Monitor store performance in line with stock availability and customer demand.
  • Ensure exceptional customer experiences that exceed expectations.
  • Review and act on Mystery Shopper reports and customer feedback.
  • Resolve product and service-related complaints quickly and effectively.
  • Lead by example in reinforcing a customer-first culture among staff.
  • Train, develop and motivate staff to reach full potential.
  • Plan for succession and promote internal growth.
  • Manage performance consistently and fairly.
  • Foster a positive, engaging and productive working environment.
  • Ensure strict adherence to company policies, systems, and procedures.
  • Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

Requirements

  • Proven retail management experience.
  • Strong leadership and people management skills.
  • Excellent communication and organisational skills.
  • Target and results-oriented mindset.
  • Passion for customer service and retail excellence.

Qualifications

  • Formal education/certifications not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Retail / wholesale Jobs in Tshwane

When it comes to the retail and wholesale sector in Tshwane, South Africa, the job market is generally competitive, with a high demand for skilled professionals to manage day-to-day operations and drive sales growth. Typically, this includes roles such as store managers, logistics coordinators, and supply chain specialists who are responsible for ensuring efficient inventory management, customer service, and order fulfillment. Often, these positions require strong communication and problem-solving skills to effectively work with suppliers, customers, and internal teams.

The typical salary range for retail and wholesale professionals in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Generally, entry-level roles may fall within the R30 000 – R50 000 per annum bracket, while senior positions or those in larger corporations may command salaries ranging from R80 000 – R150 000 per annum or more. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances and employer needs.

Common skills required for retail and wholesale roles include strong communication and interpersonal skills, the ability to work independently and as part of a team, basic computer literacy, attention to detail, analytical thinking, and problem-solving abilities. Additionally, knowledge of inventory management systems, supply chain logistics, and customer relationship management is often beneficial in these types of positions.

The retail and wholesale sector employs professionals across various industry sectors, including financial services, technology, manufacturing, and e-commerce. These industries require a range of skills and expertise to manage their day-to-day operations, and retail and wholesale professionals play a critical role in ensuring the smooth delivery of products and services.

For those interested in pursuing a career in the retail and wholesale sector, there are many opportunities for career development and progression. Typically, senior roles within companies offer training and development programs to enhance skills and knowledge, while external job postings may highlight opportunities for advancement or specialized roles such as business analysis or operations management. Often, employees who demonstrate strong leadership potential or technical expertise can move into management positions or take on specialist responsibilities.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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