Job Description
About the Role
A dynamic hospitality company is seeking an experienced Front of House Manager to oversee day-to-day front-of-house operations in a fast-paced eatery environment. The ideal candidate will have a passion for providing excellent customer service and a strong leadership ability.
Key Responsibilities
- Greet and manage guests, ensuring an exceptional dining experience.
- Supervise front-of-house staff, including host/hostess and service team.
- Coordinate seating arrangements and reservations.
- Oversee cleanliness, safety, and service standards in the dining area.
- Support collaboration between kitchen and service staff for smooth operations.
- Handle customer inquiries, feedback, and resolve complaints professionally.
- Assist in training and mentoring front-of-house team members.
Requirements
Proven experience in hospitality management or as a restaurant/food service supervisor. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work under pressure in a busy, fast-paced environment. Flexible schedule, including evenings, weekends, and holidays. A customer-focused attitude with a passion for hospitality.
Qualifications
- Formal education/certifications not specified
Salary & Benefits
Salary: negotiable based on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Tshwane
The catering and hospitality industry in Tshwane is experiencing steady growth, with a strong demand for skilled professionals to meet the needs of an expanding tourism sector and a growing corporate market. Typically, careers in this field offer a dynamic work environment, opportunities for career progression, and a sense of job satisfaction that comes from working with people.
Salary ranges for catering and hospitality roles in Tshwane can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may fall within the R30 000 – R50 000 per annum range, while more senior roles or those in larger establishments may command salaries between R80 000 – R150 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly.
Common skills for catering and hospitality professionals include excellent communication and interpersonal skills, the ability to work under pressure, and a focus on providing exceptional customer service. Typically, employers also look for individuals with strong organizational and time management skills, as well as the ability to maintain high standards of hygiene and food safety. Other desirable skills may include experience in inventory management, cash handling, or team leadership.
The industry is often employed by a range of sectors, including financial services companies, technology firms, hotels, restaurants, and event management companies. Many multinationals with operations in South Africa also require catering and hospitality staff to support their employees’ needs.
Career development opportunities are plentiful for those interested in this field. Typically, aspiring professionals can start as junior servers or kitchen assistants and work their way up to more senior roles, such as chefs, restaurant managers, or events coordinators. With experience and further training, they may also be eligible for management positions or even start their own businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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