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Randburg: Key Accounts Manager posted by SignaGroup

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Job Description

About the Role

The Key Accounts Manager will be responsible for securing, developing, and maintaining client relationships with key stakeholders on assigned accounts. This role requires a strong understanding of the Learning and Development landscape and excellent stakeholder relationship management skills.

Key Responsibilities

  • Secure, develop and maintain client relationships with key stakeholders on assigned accounts.
  • Actively consult with a high degree of expertise and knowledge, raising the level and quality of contact.
  • Stay visible within the assigned accounts by ongoing scheduled visits and/or meetings.
  • Represent the client’s interests within the company to ensure that service adjustments are made where necessary.
  • Manage adherence to deadlines on Client Submission.
  • Facilitate signing of all relevant agreements by the client.
  • Learner stipend payroll submission – To be submitted before payroll cut-off of the client.
  • Outstanding client invoices – Within 24 hours of receiving from Finance.
  • Learner stipend queries – Within 24 hours of receiving from the Campus.
  • Ensure that a close relationship is built with an understanding of the client’s business environment – achieved via existing experience, industry exposure and research.
  • Ensure key decision makers and stakeholders are kept abreast of the services on offer from Signa Academy and the continuous changes in legislation.
  • Engage with client and internal stakeholders’ termination / replacement.
  • Solve conflict and manage client expectations.

Requirements

  • Minimum of NQF 6 qualification in Sales & Marketing or Business Management.
  • Certificate in Project Management will be advantageous.
  • Sound understanding of the Learning and development landscape.
  • Minimum of 3 years’ experience in key account management.
  • Experience of successful liaisons with both customers and internal stakeholders.
  • Sound experience in managing projects.
  • Experience in working with relevant client information systems including MS Office (Excel/ Word etc.).
  • Valid code 8 driver’s license and own transport.
  • Demonstrated innovation and improved operational effectiveness.
  • Track record in active Sales – sound experience is essential.
  • Proven customer service track-record.
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Qualifications

No formal qualifications mentioned in the original job description.

Salary & Benefits

Salary details not mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales/Marketing Management Jobs in Gauteng

In Gauteng, South Africa, the sales and marketing management field is an integral part of various industries, with a strong demand for professionals who can drive business growth and develop effective marketing strategies. Typically, roles in this field require a combination of business acumen, creative problem-solving, and technical skills to analyze market trends and customer needs. Generally, organisations in Gauteng across different sectors are looking for talented individuals to fill sales and marketing management positions.

When it comes to salary expectations, typical ranges vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level sales and marketing management roles can typically be expected to earn between R400 000 and R600 000 per annum, while senior or executive positions in this field can command salaries ranging from R1 million to R2.5 million per annum, but these figures are highly dependent on individual circumstances.

Common skills required for a successful sales and marketing management career include excellent communication and interpersonal skills, the ability to think strategically and analytically, and proficiency in digital marketing tools such as social media, email marketing, and data analysis software. Additionally, a strong understanding of market research, customer needs, and industry trends is essential. Other important skills include leadership and team management abilities, and adaptability to rapidly changing market conditions.

Sales and marketing management roles can be found in various industries, including financial services sector, technology industry, manufacturing sector, and retail sector, among others. These roles often require working closely with cross-functional teams to develop and implement business growth strategies, manage sales teams, and analyse market data to inform marketing decisions.

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Career progression opportunities for sales and marketing management professionals are excellent, with many rising through the ranks to leadership positions or transitioning into related fields such as product management, innovation management, or entrepreneurship. Typically, experienced sales and marketing managers can expect career development opportunities within their current organisation, or may choose to pursue external roles that leverage their skills in a new context.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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