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Rustenburg: General Operations Manager (Hospitality)

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Job Description

The General Manager Operations is responsible for the full hospitality function, support services, and overseeing gaming operations: Requirements: Matric/Grade 12 and an essential business, hotel, or hospitality management degree. Minimum of 8 years in hospitality, gaming, or retail, with at least 5 years at a senior management level. Strong financial acumen, commercial flair, leadership, and critical attention to detail. Self-starter and independent thinker who can work under pressure and deliver results in tough environments. Valid drivers license and ability to meet regulatory requirements of the respective gaming boards. Willingness to work extended hours, weekends, public holidays, and in a smoking environment. Duties (not limit to) Strategic Planning: Develop and execute a comprehensive annual business plan to deliver revenue, market share, and profitability targets. Operational Excellence: Maintain strict standards for property cleanliness, hygiene, and a forward-thinking maintenance/capex programme. Compliance & Transformation: Ensure adherence to legislative requirements and Gaming Board regulations. Manage B-BBEE strategies to achieve Level 2 status. Financial Management: Oversee budgets, implement profit improvement plans, and control costs to ensure business sustainability. Stakeholder Relations: Build and maintain sound relationships with employees, guests, unions, and community leaders. Team Leadership: Manage direct reports and staff in a professional, fair manner to ensure superior performance and clear objective setting. Marketing & Service: Implement customer care programs and a focused marketing/promotions calendar to exceed guest expectations. To apply

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in Bojanala Platinum

In the Bojanala Platinum region of South Africa, the catering and hospitality industry is a significant contributor to the local economy, with many businesses offering a range of services and products to tourists and locals alike. Generally, this field offers stable job opportunities in areas such as hotel management, event planning, and food service management. As demand for quality service increases, so does the importance of having the right skills and experience.

Typically, catering and hospitality positions in Bojanala Platinum can offer salaries within a range of R300 000 to R500 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that actual salaries may vary widely, and this figure is only a rough guide. For example, senior management positions or roles in high-end establishments may command significantly higher salaries, while entry-level positions might start at the lower end of this range.

Common skills for catering and hospitality professionals in Bojanala Platinum include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, and a strong understanding of food safety and hygiene practices. Other essential skills include leadership and management abilities, budgeting and financial management, and the ability to adapt to changing circumstances. Additionally, knowledge of local cuisine and cultural nuances can be highly valued in this industry.

The catering and hospitality industry is often associated with various sectors, including the tourism industry, corporate events, and financial services sector. Manufacturing sector companies may also require staff in these roles, particularly in areas such as manufacturing operations management or logistics. In general, having a broad understanding of different industries can increase job prospects and career opportunities.

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For those interested in pursuing a career in catering and hospitality, there are various development opportunities available. Typically, entry-level positions offer on-the-job training and mentorship, while more senior roles may involve further education or training in areas such as hospitality management or culinary arts. Career progression often involves taking on additional responsibilities, earning promotions, and expanding skills and expertise to remain competitive in the industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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