Sandton: Financial services Trainer – JHB posted by Callforce Direct

We are seeking an experienced Sales Trainer to join our dynamic team in JHB and play a pivotal role in developing and enhancing the skills of our Financial service sales Agents. This is a rewarding opportunity to drive sales excellence within our BPO business by designing impactful training programs, coaching individuals, and fostering a culture of high performance. If you have a passion for sales, a talent for teaching, and the ability to inspire others, we invite you to apply: Interested candidates should submit their resume to: along with a short motivational letter as to why we should consider you Goodluck! Key Responsibilities: – Training Program Development: Collaborate with management to assess training needs and design tailored programs for specific sales campaigns. – Training Delivery: Facilitate engaging workshops, seminars, and interactive sessions to strengthen sales skills, product knowledge, and customer engagement techniques. – Sales Coaching: Provide one-on-one mentorship, identify strengths and areas for improvement, and deliver actionable feedback. – Performance Evaluation: Monitor and assess performance through call reviews, role-playing, and metrics analysis, offering constructive guidance for improvement. – Sales Techniques: Teach effective selling strategies, including objection handling and closing techniques, to boost conversion rates. – Product Knowledge: Ensure consultants have a deep understanding of products/services and can confidently communicate value to customers. – Compliance & Regulations: Train teams on industry regulations, compliance standards, and ethical sales practices. – Documentation: Maintain accurate records of training sessions, attendance, and performance improvement plans. – Continuous Improvement: Stay current with industry trends and best practices, integrating them into training curricula. Qualifications: -Minimum 2 years experience in FSP training within a BPO or contact centre environment. -Strong knowledge of sales methodologies and techniques. -Excellent presentation, communication, and interpersonal skills. -Ability to motivate and inspire sales teams. – Proficiency with training tools and technology. -Highly organized, detail-oriented, and adaptable. -Patience and skill in providing constructive feedback. -Relevant certifications (FAIS and SSETA accreditation advantageous )