Job Description
About the Role
An exciting opportunity exists for an experienced General Manager or Management Couple to lead the opening and full operational launch of a newly developed luxury safari lodge in Northern Namibia. This is a senior, hands-on leadership role requiring strong operational expertise, refined guest engagement skills, and the ability to manage a remote lodge environment to the highest international standards.
Key Responsibilities
- Provide overall leadership and management of all lodge operations, ensuring consistently high service standards across all departments.
- Act as the primary host for guests, delivering a warm, personalised, and professional safari experience.
- Ensure all guest interactions, activities, dining experiences, and accommodation standards exceed expectations.
- Proactively manage guest feedback, complaints, and special requests with discretion and professionalism.
Requirements
- Proven experience (minimum 5 years) in senior lodge or luxury hospitality management.
- Strong leadership, organisational, and interpersonal skills.
- Sound financial acumen with experience in budgeting and cost control.
- Excellent communication skills and high emotional intelligence.
- Ability to operate effectively in a remote, bush-based environment.
- South African or Namibian citizenship or eligibility to work in the region.
Qualifications
No formal education or certifications mentioned.
Salary & Benefits
Salary: R70,000.00 per month
Accommodation: Fully provided (live-in position)
Meals: Staff meals included
Vehicle: Company vehicle provided for General Manager use
Medical Aid: Medical aid scheme with 50% company contribution for the main member
Application Process
Interested and suitably qualified candidates are invited to submit a detailed CV and brief motivation outlining their suitability for this role.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in South Africa
The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.
Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.
Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.
The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.
Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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