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South Africa: Lodge Manager

South Africa: Lodge Manager

Posted on 2025-05-24 00:00:00

Employer Unspecified
Category Education / teaching
Location ZA  / South Africa

Job Summary

Guests are accommodated in a blend of historic manor houses and eco-friendly pods, each thoughtfully designed with modern comforts and sweeping views. The Lodge Managers main responsibilities lie in Leadership and Management, Guest Experience, Lodge Financial, Compliance and Controls, Staff Development and Management (HR), Communication and Systems, and Community & Environmental Sustainability. Candidate requirements: A minimum of 3-5 years working as a Lodge Manager in a 5* Lodge. Must be fluent in English, both oral and written – Afrikaans second will help. Must have a high command of Microsoft Office. Must have good working knowledge of Hotel Software or Property Management Systems like OPERA. Should be able to direct and assist the marketing department where necessary. Should possess strong financial knowledge. An understanding of and belief in responsible travel philosophy. Must have excellent references, both written and contactable. Candidate responsibilities: Manage all aspects of the Lodge. Manage the maintenance, look, aesthetics, and functionality of game lodge assets such as Game drive vehicles, guest infrastructure, and staff facilities. IT Infrastructure, BOH equipment, and swimming pools. Maintain and ensure the goodwill of the brand at the property level. To ensure the developed set of Lodge standards is upheld and maintained. To ensure that the management personnel of the Lodge are up to the highest standards. To ensure the management structure of the Lodge is streamlined and effective, and in line with hospitality trends. Set-up, attend, and direct daily and monthly HOD and staff meetings. Earmark and develop individuals who show potential to grow into positions. Implement training and career development plans. Provide effective leadership through professional management and encouragement of all subordinates, including outsourced services. Ensure HR policies and procedures, and disciplinary code are upheld and adhered to. Ensure all statutory requirements in the “Basic Conditions of Employment Act” are maintained by the lodge. Ensure that all employees are treated in an ethical, fair and respectful manner. Compile all operational expenditure & costs for Monthly reporting purposes. Manage all expenditure following predetermined budgets. Report and provide supporting documents and information for the request and review of any proposed variable/emergency expenses. Manage supplier relationships, procurement, and credit relationships. Ensure compliance with set operational variable costs. Ensure that correct operating licenses are in place, current and always up to date. NB: Couples where one of you is a Head Guide and the other a Lodge Manager are more than welcome to apply. This is a live in position. 3/1 week work cycle. Meal allowance. LM – R35kpm; Head Guide – R17kpm neg DOE

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Posted on 2025-05-24 00:00:00

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Set amidst breathtaking landscapes and teeming wildlife, this prestigious lodge offers an immersive work environment that blends luxury hospitality with authentic conservation values. The lodge offers an indoor-outdoor lifestyle embracing the African wilderness. Set in the heart of the Private Reserve overlooking a valley, the lodge offers breath-taking views onto an escarpment of shale cliffs. A highlight of the main guest area is a wooden viewing deck that showcases the exceptional views. Candidate requirements; Grade 12 Must have experience working in luxury bush lodges or villas Must be detail-orientated Must be fluent in English (Verbal and written) Able to manage all aspects of running a lodge Knowledge of Food and Beverages is essential Must be able to create an enjoyable and memorable experience for all guests Must be able to work under pressure Must have a valid driver’s license Overseeing the daily operations of the lodge Managing a team of staff members Maintaining excellent service Hosting and interacting with the guests

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South Africa: Lodge Manager

South Africa: Lodge Manager

Posted on 2025-05-17 00:00:00

Employer Unspecified
Category Education / teaching
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Job Summary

Guests are accommodated in a blend of historic manor houses and eco-friendly pods, each thoughtfully designed with modern comforts and sweeping views. The Lodge Managers main responsibilities lie in Leadership and Management, Guest Experience, Lodge Financial, Compliance and Controls, Staff Development and Management (HR), Communication and Systems, and Community & Environmental Sustainability. Candidate requirements: A minimum of 3-5 years working as a Lodge Manager in a 5* Lodge. Must be fluent in English, both oral and written – Afrikaans second will help. Must have a high command of Microsoft Office. Must have good working knowledge of Hotel Software or Property Management Systems like OPERA. Should be able to direct and assist the marketing department where necessary. Should possess strong financial knowledge. An understanding of and belief in responsible travel philosophy. Must have excellent references, both written and contactable. Candidate responsibilities: Manage all aspects of the Lodge. Manage the maintenance, look, aesthetics, and functionality of game lodge assets such as Game drive vehicles, guest infrastructure, and staff facilities. IT Infrastructure, BOH equipment, and swimming pools. Maintain and ensure the goodwill of the brand at the property level. To ensure the developed set of Lodge standards is upheld and maintained. To ensure that the management personnel of the Lodge are up to the highest standards. To ensure the management structure of the Lodge is streamlined and effective, and in line with hospitality trends. Set-up, attend, and direct daily and monthly HOD and staff meetings. Earmark and develop individuals who show potential to grow into positions. Implement training and career development plans. Provide effective leadership through professional management and encouragement of all subordinates, including outsourced services. Ensure HR policies and procedures, and disciplinary code are upheld and adhered to. Ensure all statutory requirements in the “Basic Conditions of Employment Act” are maintained by the lodge. Ensure that all employees are treated in an ethical, fair and respectful manner. Compile all operational expenditure & costs for Monthly reporting purposes. Manage all expenditure following predetermined budgets. Report and provide supporting documents and information for the request and review of any proposed variable/emergency expenses. Manage supplier relationships, procurement, and credit relationships. Ensure compliance with set operational variable costs. Ensure that correct operating licenses are in place, current and always up to date. NB: Couples where one of you is a Head Guide and the other a Lodge Manager are more than welcome to apply. This is a live in position. 3/1 week work cycle. Meal allowance. LM – R35kpm; Head Guide – R17kpm neg DOE

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South Africa: Lodge Manager

South Africa: Lodge Manager

Posted on 2025-05-14 00:00:00

Employer Unspecified
Category Customer service / support
Location ZA  / South Africa

Job Summary

We are looking for Lodge Manager & Senior Guide to join our team. This is a fantastic opportunity to work at a privately owned Game Lodge in the prestigious Big 5 Welgevonden Game Reserve. Are you dynamic and energetic and passionate about the bush and wildlife – motivated by a positive guest experience and achieving outstanding service levels? Do you have the understanding and ability to manage all lodge departments? What we offer: Competitive Salary Direct Gratuities from Guests Accommodation on site at the Lodge Qualifications and Experience Required: Matric or NQF Level 4 Preferably FGASA level 2 2 to 3 years of Lodge Management experience A Game Lodge Management qualification is preferable Rifle competency is an advantage Valid Drivers License plus PDP Excellent Administration skills Excellent organizational, problem solving and communication skills First Aid and Wilderness safety certifications Computer literacy on Word, Outlook, Excel, Teams and Reservation Management Systems Fluency in English (Written and Spoken)

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South Africa: Lodge Manager

South Africa: Lodge Manager

Posted on 2025-05-02 00:00:00

Employer Unspecified
Category Catering / hospitality
Location ZA  / South Africa

Job Summary

This family-run luxury lodge features an intimate 5 family units or luxury tents. The lodge is committed to conserving and protecting wildlife for future generations. Candidate requirements; Must have Grade 12 Tertiary education in Tourism/Hospitality would be a nice to have. Must have 4 years of experience in a similar role. Preferably 5* establishments. Must have a good understanding of all functions of a lodge’s operations. Must be able to host guests and have an outgoing personality. Must have strong administration and organizational skills. Must be literate in Office 365. Will need to be responsible for all lodge operations and take initiative to solve any problems as they arise. Will need to create and construct beautiful guest experiences such as bush dinners, gin stops, and anything else that will add to the overall guest experience. Strong leadership and management skills, with good communication skills. Must be hands-on and will need to be actively involved in day-to-day operations by helping and teaching staff as needed. Will need to be dynamic and willing to fill in where needed. A driver’s license is essential. Package: Salary negotiable based on experience. Live in Position. 2-bedroom house in good condition. Meals are provided when on duty.

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Posted on 2025-05-02 00:00:00

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Job Summary

Duties: Responsible for all lodge operations and take initiative to solve all problems as they arise. Create and construct beautiful guest experiences such as bush dinners, gin stops and anything else that will add to the overall guest experience. Hands on and actively involved in day-to-day operations by assisting & training staff as needed. Dynamic and willing to fill in where needed. Welcome and assist guests, handle complaints, and ensure their comfort and satisfaction. Hire, train, and manage staff, ensuring they provide excellent service and adhere to policies. Oversee daily operations, including reservations, check-in/check-out procedures, and maintenance. Ensure the lodge’s facilities, grounds, and accommodations are clean, well-maintained and up to standard. Manage the lodge’s budget, track revenue, and ensure profitability. Liaise with other departments, staff, and external vendors to ensure smooth communication and coordination. Monitor and ensure the safety of guests and staff, addressing any potential hazards or concerns. Implement marketing and sales strategies to attract guests and increase occupancy. Address any issues or problems that arise, providing prompt and effective solutions. Requirements: Grade 12 Formal qualifications At least 4 years experience in a similar role preferably at 5* establishments. Good understanding of all functions of a lodge operation Able to host guests and have an outgoing personality. Strong administration and organizational skills. Fully computer literate Strong leadership and management skills, with good communication skills Drivers license essential

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