South Africa: Social media manager/ Video Editor posted by Talent Shore PTY Ltd

About the Role

Talent Shore PTY Ltd is seeking a highly skilled Social Media Manager/Video Editor to join our team as a permanent contract role. As a performance marketing agency for hospitality, leisure, and live entertainment brands, we take a holistic approach to every account, optimizing the full customer journey and acting as a true growth partner to help clients break sales records and get fully booked.

Key Responsibilities

• Own, manage, and execute the organic social media strategy across platforms (Instagram, Facebook, TikTok), ensuring high-volume, high-quality publishing using brand, creator, and UGC assets.
• Champion best-in-class social creative across the calendar.
• Adapt content natively per platform (captions, formats, tone of voice, trends, audio) and identify cultural moments for reactive opportunities to keep our brands ahead of competitors.
• Coordinate and deliver marketing assets (visuals, copy, formats) across multiple client accounts, adapting campaigns to each client’s market specifics and audience behaviour.
• Devise CRM strategies and email marketing campaigns in collaboration with the wider team across multiple client accounts.
• Monitor, track, and report on campaign performance and audience engagement across all client accounts (daily/weekly/monthly).
• Use these insights to continuously sharpen content, creative approaches, and elevate media performance.
• Ensure every campaign is properly briefed, scheduled, and delivered on time, in line with each client’s brand standards and objectives.
• Act as the primary point of contact for clients, nurturing trust-based partnerships, understanding their needs, and resolving issues promptly to ensure satisfaction and retention.
• Liaise with clients to identify and optimise marketing opportunities across their channels, including newsletters, local promotions, and organic social.
• Oversee and coordinate with internal teams (designers, videographers, photographers, wider marketing teams) to ensure timely and successful delivery of services.
• Research industry trends, platform updates, and competitor activity to inform strategy, and client recommendations.
• Monitor email and Slack communications to ensure timely responses to Company team members and clients.

Requirements

• 3+ years of experience working in Social Media (agency or in-house) and video editing experience
• Proven experience managing high-volume email marketing campaigns, social media content calendars, and juggling multiple accounts/brands in a fast-paced, growing environment.
• A strong portfolio showcasing unique, creative, and engaging content ideas that have met and exceeded clients’ KPIs.
• A complete natural with all major social media platforms. Confident in creating light-touch content (static and video) using tools like Canva or Photoshop.
• Versatile copywriting skills with flawless grammar, spelling, and punctuation.
• Ability to adapt instantly to various brand tones of voice with a touch of creativity.
• Exceptional communication and interpersonal skills.
• Confident in presenting ideas, leading conversations, and building genuine, trust-based relationships with clients.
• Highly organised and detail-oriented, with strong project management skills and a creative eye for storytelling.
• Ability to balance creativity with commercial thinking knowing what good looks like and what drives tangible results.
• A collaborative team player who thrives in an ever-evolving environment.

Qualifications

No formal qualifications mentioned.