Job Description
About the Role
We are seeking an experienced Event Planner & Operations Coordinator to join our team in Stellenbosch. As a key member of our events team, you will be responsible for ensuring the commercial, operational, and experiential success of all events. You will work closely with clients, suppliers, and internal stakeholders to deliver exceptional experiences that meet or exceed expectations.
Key Responsibilities
- Take ownership of the full commercial, operational & experiential success of all events
- Conduct high-conversion venue viewings
- Assist with structured quotations and closing of sales
- Support booking pipeline stability
- Act as primary relationship owner post-sale
- Set clear expectations and manage scope
- Deliver a seamless five-star experience from planning to execution
- Protect brand reputation at all times
- Negotiate rates and enforce service standards
- Manage supplier compliance, access and breakdown
- Maintain strong, accountable supplier partnerships
- Align kitchen, bar, supervisors, maintenance, cleaning and suppliers
- Lead structured pre-event briefings
- Ensure role clarity, timelines, and accountability
- Own event profitability from confirmation to reconciliation
- Monitor revenue, labour, bar performance and supplier costs
- Support package development, pricing strategy and revenue growth
- Maintain accurate CRM records, eliminating and preventing errors
- Finalise and control BEOs and function sheets
- Lead and develop Event Supervisors
- Identify inefficiencies, improve planning & processes for scalability and profitability
Requirements
- Matric
- Relevant qualification
- Driver’s license
- Own vehicle required
- Availability to work extended hours
- Strong understanding of profitability, GP targets, labour ratios, and cost control
- Ability to negotiate supplier agreements & protect margins, profit-focused decisions
- Mature leadership presence; confident leading strong personalities
- High ownership mindset, calm, decisive, and solutions-focused under pressure
- High emotional intelligence and conflict management capability
- Professional, sales confidence with strong presentation ability & communication skills
- Strong systems thinking, process improvement ability & attention to detail
- CRM literacy and disciplined documentation management
- Anticipates risk and plans proactively
Qualifications
- Formal education/certifications (if applicable)
Salary & Benefits
Salary: R negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Operations Jobs in Western Cape
When it comes to Operations positions in the Western Cape, South Africa, one can expect a diverse and dynamic job market. Typically, operations roles involve managing day-to-day activities, ensuring efficiency, and implementing processes to achieve business objectives. Generally, these roles are found across various industries, including manufacturing, logistics, and financial services sector.
Salary expectations for Operations positions in the Western Cape vary widely depending on factors such as experience, company size, and industry sector. Typically, salaries range from R500 000 to R1 million per annum, with common ranges falling between R600 000 and R800 000. However, it is essential to note that actual salaries may differ based on individual circumstances. Company size, for instance, can significantly impact salary scales, while experience in the field can also influence earning potential.
Common skills required for Operations positions include strong analytical and problem-solving abilities, effective communication and collaboration skills, and attention to detail. Typically, a degree or diploma in a relevant field such as business administration, operations management, or supply chain management is preferred. Proficiency in Microsoft Office, particularly Excel, and experience with project management tools are also highly valued.
Operations roles can be found across various industries, including financial services sector, technology industry, manufacturing sector, and more. In general, organizations seek candidates who can optimize processes, manage resources, and drive efficiency gains.
Career development opportunities for Operations professionals in the Western Cape often involve taking on additional responsibilities, pursuing specialized training or certifications, and moving into leadership roles. Typically, career progression paths may include positions such as operations manager, business analyst, or supply chain specialist.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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