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Table View: Clubhouse Manager – Retirement Village – Table View posted by Cedrus Libani Recruitment Agency Ltd

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Job Description

About the Role

The Clubhouse Manager plays a crucial role in overseeing and managing the day-to-day operations of the Clubhouse, serving as a central hub for residents and activities within our community. This position requires a highly organized and customer-focused individual to ensure seamless service delivery and resident satisfaction.

Key Responsibilities

  • Clubhouse management on a day-to-day basis and maintaining resident relations.
  • Responsible for controlling & analysing on an ongoing basis: resident satisfaction, restaurant, bar, venues, events calendar, POS, stock control, resident food & beverage accounts, operating costs, employees, Glo CMS Management app, cleanliness and hygiene.
  • Managing and coordinating the prompt, efficient & courteous serving during F&B service.
  • Establishes & maintain effective employee and resident relations.
  • Assist in developing formal training plans & conduct on the job training sessions for the restaurant and front office employees.
  • Handle guest complaints courteously and efficiently.
  • Preparation of the F&B department budget & goals.
  • Make consistent resident contact.
  • Manage and book events for the monthly events calendar. Liaise with residents on their preferences and search for new and exciting events to host.
  • Management of events on the day.
  • Responsible for achieving the goals, objectives as set out by the Estate Manager.
  • Responsible for food promotions, assist with menu creation, weekly meals of the week, Sunday carveries/roasts,
  • Financial responsibility: Point of Sale system and management thereof, end of day and revenue reports, resident F&B accounts, bi-weekly and monthly stock takes, managing operating costs and that it is within budget, resident levy invoices, placing orders with suppliers.
  • Ensure suppliers invoices are captured and submitted timelessly to the accounts department.
  • Manage monthly and bi-weekly stock take, capturing and provide necessary feedback for variances.

Requirements

  • Knowledge of all F&B Standards, quality presentation, service and products and health and safety standards as well as knowledge of front office standards and operating systems.
  • Knowledge of menu planning
  • Displays an understanding of the impact that menu choice has on productivity and profitability
  • Knowledge of marketing plan, competition, promotional concepts, F&B costs and controls.
  • Knowledge of food trends and special seasonal foods
  • Ability to analyse financial information and prepare budget and outlet goals
  • Ability to clearly define productivity standards with quality requirements and methods needed to obtain them.
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Qualifications

Higher National Diploma or equivalent required.

At least two to three years in a related position.

Through knowledge and experience in F&B and/or front office, both would be advantageous.

Must have own reliable transport.

Fluent in English and Afrikaans.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Cape Town City Centre

The hospitality industry in Cape Town City Centre is a thriving sector, driven by the city’s status as a popular tourist destination and hub for business and leisure activities. Typically, job seekers in this field can expect to find employment opportunities across various sectors, including fine dining restaurants, hotels, conference centres, and event management companies. This diversity of settings means that professionals with diverse skill sets are often in demand.

Salary expectations for catering and hospitality positions in Cape Town City Centre vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges can be estimated, it’s essential to note that actual salaries may differ significantly due to these varying influences. For example, a highly experienced individual in a top-end restaurant may earn between R800 000 and R1 200 000 per annum, while entry-level positions in smaller establishments might pay around R300 000 – R500 000 annually. These figures are only rough estimates and should be taken as general guidelines.

In the hospitality industry, common skills that are often in demand include excellent communication and interpersonal skills, strong attention to detail, ability to work under pressure, physical stamina for long hours on one’s feet, and proficiency in basic food handling and safety procedures. Generally speaking, knowledge of food preparation techniques, wine management, or event planning can be a valuable asset in securing a role.

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Industry sectors that commonly employ catering and hospitality professionals include the financial services sector, technology industry, manufacturing sector, and tourism. Other significant players in this space include education institutions, healthcare providers, and corporate event planners. As such, individuals with diverse experience and skills can expect to find opportunities across multiple industries.

Career development is a critical aspect of any professional’s growth. Typically, hospitality professionals may progress from entry-level positions to supervisory or management roles within their current establishment or move into related fields like sales, marketing, or human resources. Opportunities for advancement often exist in larger establishments with more complex operations, while smaller businesses and start-ups may provide opportunities for entrepreneurial innovation and leadership development.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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