Western Cape: Concierge posted by Craven Cottage CC

Duties:
 
Greeting, directing, and assisting with all inquiries.
Booking restaurants, tours, events, and transportation.
Providing recommendations on attractions, nightlife, and services.
Arranging transport, managing mail/deliveries, organizing special requests (flowers, gifts).
Handling complaints and unexpected issues with professionalism.
Liaising with housekeeping, maintenance, security, and other departments.
 
Requirements:
 
Grade 12
A formal qualification will be an advantage
At least 2 – 3 years’ experience in a similar role
Excellent communication skill s
Strong organizational and time-management skills.
Customer-oriented and patient attitude.
Professional demeanour and problem-solving ability.
Deep knowledge of the local area and its offerings.