Job Description
1. Reporting
- Assist Key Account Managers (KAMs) and DBAs with monthly client presentations (PPTs) and Perigee report processing
- Clean, vet, and save reports in the relevant SharePoint folders
- Support push reports and generate multi-vendor in-store reports
- Capture, process, and upload in-store count reports using the IRAM tool
- Ensure accuracy, quality, and timely delivery of all reporting
2. Administrative Support
- Capture collected aged stock feedback into Kwelanga system
- Distribute split store lists to regional representatives
- Track Perigee tasks and follow up with in-store teams
- Maintain accurate records and ensure successful dissemination of information
3. Trade Assistance
- Take minutes during operations manager meetings
- Maintain and update relevant trackers
- Assist with Clippa sales returns on a weekly basis
- Update formal trade sales and gap reports weekly
- Ensure accuracy, relevance, and timeliness of trade-related reporting
4. Teamwork & Self-Management
- Manage own priorities to consistently achieve deliverables
- Follow lawful and reasonable instructions from the line manager
- Collaborate with team members to achieve common goals
- Demonstrate clarity in judgment, critical thinking, problem-solving, and strong communication
- Uphold company values in all actions and interactions
Required Skills & Competencies:
- South African unemployed youth aged between the ages of 18 and 34.
- Must not have participated in the YES Programme previously.
- Strong reporting and data management skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Diploma or degree in Business Administration, Finance, or related field
- Attention to detail and accuracy
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Team player with problem-solving abilities
Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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