Job Description
About the Role
Kendrick Recruitment is seeking an experienced Executive Housekeeper for a luxury hotel in Cape Town. The ideal candidate will oversee all housekeeping operations, lead the team, and ensure exceptional five-star standards of cleanliness, presentation, and guest service.
Key Responsibilities
- Maintain exceptional cleanliness and presentation standards
- Achieve and sustain guest satisfaction scores of 90%
- Deliver personalised, detail-oriented service in line with brand standards
- Ensure 100% room readiness aligned with check-in times
- Maintain efficient turnaround times without compromising quality
- Coordinate with Front Office and Maintenance for arrivals and departures
- Implement and monitor daily cleaning schedules
- Lead, train, and motivate the housekeeping team
- Conduct regular training and ensure SOP adherence
- Manage staff rosters and performance reviews
- Address performance issues promptly and professionally
- Conduct daily room and public area inspections
- Ensure compliance with health, safety, and hygiene standards
- Maintain SOPs, checklists, and brand standards
- Drive continuous improvement through audits
- Manage linen, amenities, and cleaning supplies
- Maintain stock levels and minimise wastage
- Control departmental expenses within budget
- Oversee laundry operations and linen management
- Report and track maintenance issues
- Conduct regular condition checks of rooms and assets
- Ensure all areas are maintained to high standards
- Protect hotel assets through correct usage and training
- Implement eco-friendly cleaning practices
- Monitor water, energy, and chemical usage
- Promote sustainability initiatives such as linen reuse programs
- Maintain accurate records, logs, and reports
- Communicate effectively across departments
- Prepare weekly and monthly reports
- Assist with budgeting and forecasting
Requirements
- Computer literacy
- Hospitality qualification (Degree/Diploma advantageous)
- Minimum 8–10 years’ experience, with at least 2–3 years in a similar role within a five-star property
- Experience with OPERA Cloud
- Strong operational and technical housekeeping knowledge
Qualifications
No formal education or certifications are required for this position.
Salary & Benefits
The salary range for this position is R35 000 – R37 000 per annum.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Keep copies of job descriptions for positions you apply to - they're useful for interview prep.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Germiston: Finance Clerk posted by Hire Resolve
An exciting opportunity has arisen for a detail-focused and motivated Finance Clerk to join a well-established engineering and technology organisation.…
View JobPretoria: Financial Administrator Coordinator posted by Hire Resolve
A prominent construction firm specializing in large-scale infrastructure projects is seeking an adept Finance/Admin Coordinator to manage financial...
View JobCenturion: Senior Retail Manager posted by Hire Resolve
A leading automotive retail group is seeking an experienced Senior Retail Manager with strong expertise in managing large-scale retail or…
View JobEastern Cape: Senior Cloud and Identity Specialist posted by Hire Resolve
A company based in Port Elizabeth who provides international freight forwarding and logistics services, including air, ocean, road, and rail…
View JobSomerset West: AR/AP Specialist posted by Hire Resolve
Are you a detail-oriented finance professional with a passion for numbers, accuracy, and efficiency? Hire Resolves client, an innovative organisation…
View JobCape Town: Junior IT Support Technician posted by Hire Resolve
A diversified financial services group that provides a range of products and advice for wealth management, risk, and investments, is…
View Job
Browse Employers
Job Alerts