Job Description
The Senior Product Owner is a senior member of the agile team responsible for defining user stories, prioritizing the team backlog, and driving program priorities while maintaining the conceptual and technical integrity of complex features. Owns high-complexity products and works closely with product management to deliver the product vision, strategy, and roadmap.
Requirements
Key Responsibilities
- Provide input into program backlog refinement and keep stakeholders informed of PI objective progress.
- Continuously refine and sequence the product backlog: write user stories with clear acceptance criteria, prioritise for main stakeholders, ensure backlog readiness for the next iteration, and involve the team in refinement.
- Give the agile team clear, visible direction on priorities using economic decision-making.
- Participate in team events (iteration planning & demo) and all relevant ART-level Scrum ceremonies (ART sync, PI Planning, Sprint events, daily stand-ups, system demos).
- Create release plans and track progress toward product releases.
- Drive mobile digital omnichannel customer engagement based on customer preference and strategies.
- Ensure a consistent, delightful customer experience across all digital touchpoints of the customer journey.
- Provide strategic input on customer experience improvements to drive acquisition, retention, and conversion.
- Actively promote customer-first product design and serve as subject matter expert.
- Engage senior stakeholders on customer-centric best practices.
- Coach and support junior and mid-level Product Owners in their development.
Qualifications & Experience
- Degree in Business, IT, Engineering, Marketing or relevant field (essential).
- Certified Product Owner / SAFe Product Owner (essential).
- +6 years experience in a Lead or Senior Product Owner role in an agile team with proven success launching complex product features (essential).
- Extensive experience collaborating across multi-disciplinary teams (essential).
- Strong experience with analytics, big data, digital-led business development, and customer loyalty (essential).
- Knowledge of legal compliance (POPIA, Electronic Information Act, etc.) (essential).
- Banking experience and new banking product experience (desired).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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