Job Description
Position Overview
The Internal Sales Representative will support the sales department in managing customer inquiries, preparing quotations, processing orders, and providing excellent after-sales service. This is an exciting opportunity for a motivated, customer-oriented individual who is eager to develop a successful career in industrial sales.
No prior experience is required — full training and mentorship will be provided. The role is ideal for someone with a technical mindset, strong communication skills, and a passion for building client relationships in a fast-paced environment.
Key Responsibilities
Sales Support & Customer Service
- Handle incoming sales inquiries via phone, email, or online platforms.
- Prepare accurate and professional quotes and proposals for customers.
- Follow up on quotations and assist in converting inquiries into orders.
- Provide customers with product information and technical guidance (training provided).
- Maintain strong relationships with customers through proactive and friendly service.
Order Processing & Coordination
- Process customer purchase orders accurately within internal systems.
- Liaise with the warehouse, logistics, and procurement teams to ensure orders are fulfilled on time.
- Track and communicate order progress to customers.
Administrative Support
- Maintain customer information and sales activities in the CRM system.
- Assist with compiling sales reports, forecasts, and performance data.
- Support external sales representatives and management with daily operational tasks.
Qualifications & Skills
Education:
- Matric (Grade 12) required.
- A technical or business-related diploma/qualification (e.g., Sales, Mechanical Engineering, Industrial Management) will be advantageous.
Skills & Attributes:
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational ability.
- Comfortable using Microsoft Office (Excel, Word, Outlook) and open to learning new systems.
- A team player with a positive attitude and willingness to learn.
- Customer-focused with strong problem-solving skills.
- Technical curiosity and eagerness to understand industrial products and solutions.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in Gauteng
In Gauteng, the sales and marketing industry is generally thriving, with various sectors experiencing growth due to the country’s economic stability and increasing consumer demand. Typically, roles in this field require a combination of business acumen, communication skills, and technical expertise to drive revenue growth and build brand awareness. Commonly, companies in industries such as technology, financial services, and e-commerce employ sales and marketing professionals to achieve their objectives.
Salary ranges for sales and marketing positions in Gauteng can vary widely depending on factors like experience, company size, and industry sector. Generally, entry-level roles may fall within the R400 000 – R700 000 per annum range, while more senior positions can command salaries ranging from R1 million to over R3 million per year. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly based on individual circumstances.
Common skills required for sales and marketing roles in Gauteng include a strong understanding of business principles, excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in CRM software and digital marketing tools, and analytical skills. Additionally, knowledge of industry-specific trends and market analysis is often valuable. Other essential skills may include leadership, problem-solving, and strategic thinking.
The sales and marketing field is commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and e-commerce. These sectors require professionals who can effectively promote products or services, build customer relationships, and develop targeted marketing campaigns to drive growth and revenue.
Career progression for sales and marketing professionals in Gauteng often involves moving into senior roles such as team leader or manager, where they oversee multiple teams and projects. With experience, individuals may also have opportunities to transition into specialist roles like digital marketing manager or product launch coordinator.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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