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Midrand: Debt Collection Agent – Urgently Needed posted by Credit Intel

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Job Description

Credit intelligence is seeking the employment of experienced Afrikaans Debt Collecting Agents to assist in our Debt Collection Call Centre in Midrand, JohannesburgApplicants must have at least 1 years Debt Collecting Call Centre experience and have the following expertise and qualities.1. Good communication, linguistic skills and telephone etiquette.2. Friendly voice demeanor over the phone.3. Active listener.4. Fluent in English, Afrikaans and any recognized South African language.5. Good persuasive negotiator.6. Good team player.7. Positive attitude towards duties and Co Workers.8. Proper understanding of the debt collection process.9. Fair knowledge on the debt review process.10. Knowledge on the Legal process in the debt collection sector.11. Goal Orientated and Target driven.12. Pay attention to detail.13. Emotional intelligence.14. Function well under pressure.15. Punctual and productive time usage.16. Matric (Grade 12/ Standard 10) would be a huge advantage.CVs can be mailed.

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About Creditor/Debtor Jobs in Gauteng

In Gauteng, South Africa’s largest province, the creditor/debtor sector is a significant contributor to the economy, employing professionals who play a crucial role in facilitating financial transactions and managing risk. Typically, this field is characterized by a dynamic job market, with opportunities emerging across various industry sectors. The demand for skilled professionals in this area is generally on the rise, driven by the growth of the financial services sector.

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Salaries for creditor/debtor roles can vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges are difficult to pinpoint, typically, mid-level positions in this field can expect a salary range of R800 000 to R1.2 million per annum, with senior or executive roles commanding significantly higher figures. However, it is essential to note that these figures are only a rough guide and may not reflect the actual salaries for specific job openings.

Common skills required for creditor/debtor roles include strong analytical and problem-solving abilities, excellent communication and negotiation skills, and a solid understanding of financial regulations and laws. Typically, professionals in this field also possess expertise in areas such as risk management, contract law, and financial modeling. Additionally, proficiency in software applications like Excel, Word, and document management systems is often necessary.

The creditor/debtor sector commonly employs individuals in industries such as financial services, technology, manufacturing, and commerce. In these sectors, professionals are responsible for managing debt collections, negotiating settlements, and facilitating payment processes.

Career development opportunities in the creditor/debtor sector are abundant, with many companies investing heavily in training and professional development programs. Typically, mid-level professionals can expect to move into senior roles within 5-7 years, while more experienced individuals may pursue leadership positions or transition into related fields such as law or business consulting. Overall, a career in the creditor/debtor sector offers a range of opportunities for professional growth and advancement.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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