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Sandton: Call Centre Agent – Combined Sales posted by Dis-Chem Life

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Job Description

About the Role

As a Call Centre Agent – Combined Sales with Dis-Chem Life, you will be the first point of contact for potential clients, building trust quickly and identifying needs to match customers with the right solutions. Your goal is to create a professional, seamless, and customer-first sales experience that drives revenue, builds loyalty, and positions Dis-Chem Life as a trusted provider.

Key Responsibilities

  • Sell Dis-Chem Life products across both mass market and life and risk product ranges via inbound and outbound calls
  • Build rapport quickly, identify customer needs, and recommend suitable solutions across different product categories
  • Adapt sales techniques between high-volume sales and more consultative, needs-based selling
  • Handle objections effectively and close sales confidently across varying product complexities
  • Achieve and exceed daily, weekly, and monthly sales KPIs
  • Keep detailed, accurate records of customer interactions on CRM systems
  • Ensure compliance with all relevant sales, regulatory, and company processes
  • Represent Dis-Chem Life with professionalism and a customer-first focus at all times

Requirements

  • Confident communicator with a persuasive and engaging phone manner
  • Target-driven and highly motivated by sales incentives
  • Empathetic listener who can uncover customer needs effectively
  • Ability to flex communication style across different customer types and product complexities
  • Resilient and able to thrive under pressure in a competitive environment
  • Energetic team player with a positive, can-do attitude

Qualifications

Matric / Grade 12 (essential)

Minimum 12 years experience in a call centre sales environment (experience in insurance or financial services advantageous)

Salary & Benefits

Not applicable

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in North Johannesburg

In North Johannesburg, the sales industry is generally thriving, with many multinationals and local businesses alike seeking skilled professionals to drive revenue growth and customer engagement. Typically, sales roles in this region require individuals who are well-versed in building relationships, identifying business opportunities, and closing deals. As a result, sales professionals in North Johannesburg can expect a dynamic and fast-paced work environment.

Salary ranges for sales positions in North Johannesburg are broad and can vary significantly based on factors such as experience, company size, and industry sector. Generally, salaries for entry-level sales roles typically start within the R200 000 – R300 000 per annum range, while senior sales positions can command higher figures, often between R400 000 to R600 000 per annum or more, depending on individual performance and market conditions. However, it’s essential to note that these are general estimates and actual salaries may vary widely.

Common skills required for a successful sales career in North Johannesburg include excellent communication and interpersonal skills, the ability to work under pressure, and a solid understanding of business principles. Other essential skills include product knowledge, negotiation techniques, and a strong network of contacts within the industry. Typically, sales professionals also require a high level of adaptability and resilience, as well as the ability to build rapport with diverse customer bases.

The financial services sector, technology industry, manufacturing sector, and other businesses are among the common industries that employ sales roles in North Johannesburg. These sectors often require sales professionals who can effectively communicate complex product benefits and demonstrate expertise in their field.

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For those interested in pursuing a career in sales, there are various opportunities for development and growth. Typically, senior sales positions offer leadership roles, training programs, and mentorship opportunities to help individuals advance their careers. Additionally, many companies provide ongoing support and resources to help sales professionals build their skills and stay up-to-date with industry trends.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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