Job Description
About the Role
Our client in the industrial / manufacturing services industry is seeking a Senior Field Service Technician to join their team based in Cape Town. As a key member of the team, you will be responsible for ensuring the smooth operation of equipment and facilities, while providing exceptional customer service.
Key Responsibilities
- Conduct site inspections and assess installation readiness
- Take accurate measurements and determine equipment requirements
- Compile installation packs with tools, parts, and accessories
- Ensure all Occupational Health & Safety (OHS) requirements are met
- Complete site-specific risk assessments
- Perform accurate and efficient installations of equipment
- Ensure installations are completed on time and within budget
- Take full responsibility for installation quality and execution
- Provide feedback on performance and operational challenges
- Conduct fault-finding and breakdown repairs on-site
- Perform maintenance and servicing of mechanical and electrical equipment
- Ensure first-time fix and minimise repeat call-outs
- Maintain high installation and service quality standards
- Ensure proper commissioning and handover to clients
- Provide all required documentation (manuals, certificates, warranties)
- Maintain full technical knowledge of all products
- Troubleshoot and resolve technical issues effectively
- Ensure all tools and equipment are maintained and accounted for
- Conduct regular vehicle and tool inspections
- Maintain a clean, safe, and organised working environment
- Ensure full compliance with PPE and safety requirements
- Deliver exceptional customer service at all times
- Represent the company professionally on-site
- Build and maintain strong customer relationships
- Support and mentor junior team members
- Assist team members when required
- Lead by example and promote teamwork
Requirements
- Grade 12 (with Mathematics and English) or equivalent
- Technical Trade Certificate
- Additional trade qualification advantageous.
- Valid South African Drivers License
- Valid Forklift License
- Working at Heights certification
- Risk Assessment qualification
- First Aid Level 1
- Scaffolding erection and inspection advantageous
- Welding experience (qualification advantageous)
- Minimum 3 years experience as a Junior Field Technician
- 3+ years experience in a technical, electrical, or industrial environment
Qualifications
None mentioned.
Salary & Benefits
Salary information not provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail Wholesale Jobs in Western Cape
In Western Cape, South Africa, the retail wholesale industry is a common sector for employment, with many opportunities available for those looking to secure a role. Typically, this industry experiences steady growth due to increasing demand for consumer goods and services. As a result, job seekers in this field can expect a relatively stable job market.
When it comes to salaries for retail wholesale positions in Western Cape, broad ranges can be expected. Salary expectations vary depending on factors such as experience, company size, and industry sector. Generally, entry-level positions in retail wholesale typically fall within the R25 000 – R40 000 per annum range, while more senior roles can expect salary ranges of R50 000 – R80 000 per annum or more. However, actual salaries may vary significantly depending on individual circumstances.
Common skills required for a successful career in retail wholesale include excellent communication and interpersonal skills, as well as the ability to work well under pressure and manage multiple tasks simultaneously. Other essential skills include basic math and problem-solving abilities, as well as knowledge of inventory management and stock control. In some cases, technical skills such as computer literacy and proficiency in software applications may also be required. Typically, retail wholesale professionals need to be adaptable and flexible, with a willingness to learn and take on new challenges.
Various industries commonly employ retail wholesale professionals, including the manufacturing sector, technology industry, and financial services sector. Other sectors that may also require retail wholesale staff include agriculture and food processing, and textiles and apparel. In these industries, roles such as purchasing assistants, inventory controllers, and logistics coordinators are common.
For those looking to advance their careers in retail wholesale, opportunities for development and progression exist across various levels of the industry. Typically, employees can expect to move into more senior roles within a company or seek out new employment opportunities that offer greater challenge and responsibility. With experience and additional qualifications, professionals in this field may also consider transitioning into management positions or specialized areas such as supply chain management or procurement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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