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Cape Town: Systems Business Analyst (Supply Chain) posted by Hire Resolve

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Job Description

About the Role

A major South African value retailer specializing primarily in clothing and related merchandise is seeking a Systems Business Analyst who will act as the key interface between Systems Teams, Business, PIT, and 3rd Parties to propose and implement systems and process enhancements, primarily focusing on the Supply Chain and Logistics domain within a Retail environment.

Key Responsibilities

  • System & Process Enhancement: Employ analytical techniques to identify and propose system and process improvements across the supply chain, from system upgrades to process optimizations.
  • Stakeholder Liaison: Act as the primary interface, ensuring clear communication and alignment between technical teams (Systems, IT, 3rd Parties) and business units (PIT, Logistics, Supply Chain).
  • Documentation & Design:
  • Proficiently document business requirements and process maps for supply chain and warehouse operations.
  • Utilize Unified Modeling Language (UML) to analyze processes and enhance system designs and operational workflows.
  • WMS/ERP Management: Apply hands-on experience and in-depth knowledge of Warehouse Management Systems (WMS) and ERP systems to drive enhancements.
  • Efficiency Optimization: Lead initiatives to optimize warehouse layouts, improve picking/packing processes, and enhance overall distribution center efficiencies.
  • System Lifecycle & Support:
  • Oversee and execute comprehensive testing protocols for supply chain systems.
  • Collaborate with IT/vendors on systems integrations and technical support.
  • Develop and deliver targeted training programs and provide ongoing support for implemented systems.

Requirements

  • Grade 12 Certificate (Matric)
  • A relevant Degree or Higher National Diploma
  • 2-5 years experience in a Supply Chain and Logistics role, specifically within the Retail sector
  • Demonstrated experience with WMS and familiarity with ERP systems
  • Proven ability to optimize core supply chain processes (procurement, inventory, warehousing, distribution, logistics)
  • Working knowledge of System Architecture (integration environment/technical competency) and basic Oracle / SQL
  • WMS expertise, supply chain analytics, and industry standards (specifically in the Apparel Retail context)
  • Knowledge of the Software Development Life Cycle (SDLC), Change Control
  • Working knowledge of Waterfall and Agile methodologies and principles
  • Familiarity with PMBOK and BABOK management principles
  • Knowledge of Personal Data Protection (POPIA)
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Qualifications

Salary & Benefits

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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