Job Description
Send your CV to .za
010 023 9401
.za
To ensure an exceptional, personalized guest experience while maintaining the highest standards of luxury hospitality, operational efficiency, and staff performance.
Plays a dual role: overseeing guest experience (front-of-house) and operational management of the lodge. This role is hands-on and highly guest-focused, while still managing staff and standards.
Guest Experience & Front-of-House Management
Staff Management & Leadership
Food & Beverage Oversight
Lodge Operations & Administration
Housekeeping & Maintenance Oversight
Safari & Activity Coordination
Financial & Commercial Responsibilities
Health, Safety & Compliance
Key Skills & Competencies
Strong leadership and people management skills
Exceptional guest service and attention to detail
Ability to multitask in a remote environment
Financial and operational acumen
Problem-solving and decision-making ability
Excellent communication and interpersonal skills
Typical Qualifications & Experience
Diploma/Degree in Hospitality Management or similar
3–5+ years’ experience in a luxury lodge or 5-star hotel
Previous supervisory or management experience essential
Knowledge of safari/lodge operations highly advantageous
Wine knowledge (beneficial)
Valid driver’s license (often required in remote lodges)
Working Conditions (Eastern Cape Lodges)
Live-in position (remote location)
Shift work, including weekends and public holidays
Long hours with a hands-on operational role
High guest interaction and expectation environment
Top of Form
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Eastern Cape
In the Eastern Cape, tourism and hospitality are significant contributors to the region’s economy, attracting visitors from both local and international destinations. This sector typically employs a diverse range of professionals, including skilled and unskilled staff, in various roles such as customer service, management, and operational support. As the industry continues to grow, job opportunities for career seekers with relevant experience and skills are becoming increasingly available.
Typically, salaries for tourism and hospitality jobs in Eastern Cape can vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may fall within a salary range of R20 000 to R30 000 per annum, while more senior roles or those in larger organizations can command salaries ranging from R50 000 to R100 000 or more per annum. However, it is essential to note that these are broad estimates and actual salaries may differ significantly based on individual circumstances.
Common skills required for tourism and hospitality jobs include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong focus on customer service. Other essential skills include basic computer literacy, problem-solving abilities, and the capacity to adapt to changing situations. In some roles, proficiency in local languages such as isiXhosa or English may be beneficial. Additionally, experience in the hospitality industry is often preferred for more senior positions.
Industry sectors commonly employing tourism and hospitality professionals include financial services sector, technology industry, manufacturing sector, and small business enterprises. These organizations often require staff with diverse skill sets to manage their operations effectively.
For career seekers looking to advance within this field, opportunities exist for professional development and growth. Typically, individuals can expect to progress through roles such as front-of-house staff, department heads, or even general managers, with the potential to transition into senior leadership positions. With experience and additional training, tourism and hospitality professionals can develop valuable skills that translate across industries, making them highly sought after in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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