Cape Town: New Business Manager (BU Lead) posted by Ello Technology (Pty) Ltd

About the Role

As a New Business Manager (BU Lead) at Ello Technology (Pty) Ltd, you will be responsible for ensuring that all technical work is translated into accurate, profitable, and fully captured revenue. You will lead the commercial function within your BU, owning quoting, procurement, invoicing, and revenue integrity while enabling the BU to operate as a complete, decentralised unit.

Key Responsibilities

• Receiving scope and BOM from engineers or BU Lead
• Validating completeness before producing quotes (no assumptions)
• Creating structured, accurate, and professional client quotes
• Ensuring all line items, pricing, and margin requirements are correct
• Supporting approvals through clear communication and follow-up

• Ordering stock through approved suppliers in line with BU processes
• Tracking lead times and proactively managing delays
• Receiving and recording stock accurately
• Allocating stock to jobs, clients, and engineers with full accountability
• Maintaining zero shrinkage and full traceability of stock

• Issuing accurate invoices for once-off and recurring services
• Ensuring invoices match approved quotes, delivered work, and agreed pricing
• Eliminating missed billing, omissions, or incorrect line items
• Supporting collections through complete and audit-ready documentation

• Maintaining accurate financial records within Zoho Books
• Ensuring serial numbers, licensing, and assets are fully captured and traceable
• Applying pricing rules consistently to protect margin
• Preventing revenue leakage through structured execution

• Communicating clearly with clients regarding scope, pricing, and timelines
• Supporting approvals through structured follow-up
• Maintaining a professional and commercially confident approach
• Participating in BU meetings where commercial input is required

• Following BU SOPs across quoting, procurement, and invoicing
• Maintaining high levels of system accuracy and audit readiness
• Handling assigned administrative responsibilities where required
• Applying the stop-the-line rule when information is incomplete or unclear

Requirements

• Proven experience in B2B quoting and invoicing
• Strong hands-on experience with Zoho Books and Zoho CRM
• High attention to detail across pricing, VAT, and financial accuracy
• Experience with procurement and supplier coordination
• Ability to translate technical scope into clear commercial outcomes
• Strong communication and professional client engagement

Qualifications

• Formal education/certifications (Bachelor’s, LLB, Matric, etc.)

Salary & Benefits

• Competitive salary: R [amount] per annum, depending on experience.

Targets and Performance Measures

• Quote value produced and revenue generated within the BU
• Once-off project GP invoiced and assessment-to-project conversion value
• Margin protection and pricing discipline
• Quote and invoice accuracy (target 99%)
• Reduction in billing queries and improved resolution times
• Stock allocation accuracy and zero shrinkage
• Zoho Books accuracy and system hygiene (target 99%)
• SOP compliance and audit readiness (target 9598%)

Benefits

• Own the revenue engine within your Business Unit.
• Direct responsibility for how revenue is structured, protected, and delivered.
• Operate with clear commercial accountability.
• Play a critical role in how the business performs.

Performance Recognition

• Accuracy, discipline, and results are valued.
• At Ello Technology, we recognise people who take ownership of outcomes and execute consistently.
• We value accuracy and zero-error execution.
• We recognise strong commercial discipline.
• We measure real outcomes, not activity.
• We make performance visible and meaningful.

Career Growth

• This role builds commercial, operational, and financial capability within a Business Unit environment.
• You gain exposure to full commercial operations.
• You build experience in revenue management and margin control.
• You work closely with technical and leadership teams.
• You grow in a performance-led structure.

Coaching and Development

• Structure, feedback, and real responsibility.
• We are looking for someone who wants to build high-value commercial skills.
• You receive clear expectations and structured feedback.
• You develop through real ownership of business processes.
• You improve through execution, not theory.
• You build skills in financial accuracy and commercial control.

Meaningful Work and Culture

• High standards. Clear accountability. Real impact.
• Your work directly affects revenue accuracy, profitability, and operational success.
• You contribute directly to revenue protection and growth.
• You work in a disciplined, structured environment.
• You are trusted with responsibility and ownership.
• You support long-term business performance.

Who Will Thrive in This Role

This role will suit someone who is highly structured, detail-focused, and commercially minded. You will likely thrive here if you:

• Take ownership of outcomes, not just tasks
• Have strong attention to detail and accuracy
• Enjoy working with numbers, pricing, and financial structure
• Are confident working across technical and commercial teams
• Communicate clearly and professionally with clients
• Prefer structured processes and disciplined execution
• Are proactive in identifying and fixing issues
• Want to work in a role where accuracy and performance matter