Job Description
About the Role
We are seeking an Emergency Response Logistics Controller to join our fast-paced operations team within the logistics and delivery sector. This role is focused on rapid response planning, communication, coordination, and operational support during emergencies, ensuring smooth service delivery and effective resource management across the network.
Key Responsibilities
- Assist with emergency response planning and execution
- Coordinate resources and communication during incidents and disruptions
- Monitor and report on emergency response activities
- Escalate critical incidents to relevant decision-makers
- Support training simulations and emergency preparedness initiatives
- Gather feedback and assist with continuous improvement processes
- Asset & Fleet Monitoring: Monitor assets equipped with tracking devices
- Engage with drivers regarding alerts and operational risks
- Identify repeat operational concerns and escalate accordingly
- Report defective tracking units to the fleet department
- Communication & Reporting: Act as a key point of contact between operational teams, management, and service providers
- Provide accurate updates and reports during emergency situations
- Assist with post-incident reporting and debriefing
- Support communication processes to ensure clear and accurate information sharing
Requirements
- Matric / Grade 12 (essential)
- Diploma in Business Administration or related field (preferred)
- Minimum 2 years’ experience within a contact centre, helpdesk, or similar operational environment
- Exposure to logistics, supply chain, or order fulfilment environments advantageous
- Understanding of emergency response procedures and protocols
Qualifications
No formal education or certifications mentioned.
Salary & Benefits
No salary information provided in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town City Centre
The admin, clerical, and secretarial sector plays a vital role in the Cape Town City Centre job market, typically employing individuals to provide administrative support to various industries. Generally, these roles are common in sectors such as finance, technology, and manufacturing, where efficient organisational skills are essential. Often, these positions require adaptability and a strong work ethic.
Typically, salaries for admin, clerical, and secretarial roles in Cape Town City Centre vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, entry-level positions often fall within the R25 000 to R35 000 per annum range, while more senior roles may command salaries between R40 000 and R70 000 per annum. However, it’s essential to note that actual salaries can differ significantly based on individual circumstances.
Common skills for admin, clerical, and secretarial roles in Cape Town City Centre include proficiency in Microsoft Office software, strong communication and interpersonal skills, attention to detail, organisational abilities, time management, and basic computer programming skills. These skills are often essential for performing tasks such as data entry, record-keeping, and customer service.
The admin, clerical, and secretarial sector is also common in the financial services sector, technology industry, manufacturing sector, and other industries that require administrative support. In these sectors, individuals with strong organisational and communication skills are in high demand.
Career development opportunities for individuals in admin, clerical, and secretarial roles in Cape Town City Centre often involve progression to senior administrative positions or transition into related fields like human resources, project management, or business administration. With experience and additional training, individuals can also explore career paths in areas like business analysis or data analysis.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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