Job Description
About the Role
We are seeking a highly organised and experienced Dispatch Manager to join our team in Cape Town City Centre. As the face of our dispatch function, you will be responsible for ensuring that factory requirements and customer orders are handled smoothly from start to finish. If you have a passion for structure, accuracy, team leadership, customer interaction, and problem-solving, we want to hear from you.
Key Responsibilities
- Managing Component Stores
- Ensure component stores are running smoothly with adequate stock levels of the correct parts available daily.
- Daily Issuing to Factory
- Manage daily issuing of components to the factory and ensure accurate, controlled, and properly recorded stock movement.
- Invoicing and Shipping Coordination
- Handle paperwork for customer orders, prepare daily invoicing, and ensure timely dispatch via courier services or road trucking companies.
- Dispatch Planning
- Coordinate preparation, checking, and dispatching of customer orders to ensure deliveries are accurate and completed within required timelines.
- Team Management
- Lead and manage a team of approximately 8 to 10 staff members, ensuring everyone understands their responsibilities and the department runs smoothly.
- Customer and Supplier Interaction
- Serve as the main point of contact for customers and suppliers, assisting with queries, resolving issues, and maintaining professional working relationships.
- Stock and Documentation Control
- Monitor stock movement, manage discrepancies, ensure records are updated correctly, and maintain accurate dispatch, stores, and invoicing documentation.
- Operational Problem-Solving
- Assist in resolving dispatch delays, stock issues, delivery concerns, customer queries, and day-to-day operational challenges.
Requirements
- Matric
- Previous experience in a Dispatch Manager, Dispatch Supervisor, Stores Manager, Warehouse Manager, or Logistics Management role
- Experience within a manufacturing, production, FMCG, warehousing, or distribution environment is preferred
- Experience managing component stores or stock issuing to a factory environment is advantageous
- Computer literacy, including MS Office
- ERP, stock control, warehouse, or dispatch system experience would be advantageous
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) are not required for this role.
Salary & Benefits
No salary information is available.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Cape Town Region
The transport, logistics, and warehouse sector in the Cape Town region is an essential component of South Africa’s economy, with a growing demand for skilled professionals to manage the movement of goods and supplies. Typically, this industry experiences steady growth due to the expansion of international trade and e-commerce, as well as increasing domestic consumer spending. As a result, job opportunities in this sector are generally plentiful, particularly in areas such as supply chain management, transportation coordination, and warehouse operations.
When it comes to salary expectations, broad ranges can be expected across various roles in the transport, logistics, and warehouse industry. Typically, salaries vary depending on factors like experience, company size, and industry sector. For example, entry-level positions may fall within a range of R30 000 – R50 000 per annum, while senior management or specialist roles can command higher salaries, often ranging from R80 000 – R150 000 per annum. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances.
Common skills required for roles in the transport, logistics, and warehouse industry include strong organisational and communication skills, attention to detail, and basic mathematical and analytical capabilities. Other essential skills may include proficiency in transportation management software, knowledge of safety protocols, and experience with inventory management systems. Many employers also place a high value on technical certifications, such as a National Diploma in Logistics or a Transport Manager’s Qualification.
Industries commonly employing transport, logistics, and warehouse professionals include financial services sector, technology industry, manufacturing sector, and e-commerce companies. In Cape Town, this can also include sectors such as retail, food processing, and pharmaceuticals. These industries often require skilled staff to coordinate the movement of goods, manage inventory levels, and ensure timely delivery.
For those interested in a career in transport, logistics, or warehouse management, there are numerous opportunities for professional development and career advancement. Typically, roles can progress from operations coordinator to senior manager, with further qualifications and experience leading to specialist positions such as supply chain manager or logistics director.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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