Job Description
About the Role
We are seeking a highly organised and detail-oriented Fundraising Operations Coordinator to join our team in Cape Town City Centre. The successful applicant will be responsible for managing daily donations, donor stewardship, and volunteer programme coordination, while also providing administrative support to the team.
Key Responsibilities
- Capture and manage daily donations across multiple platforms
- Ensure timely donor acknowledgements and tax certificates (S18A)
- Maintain accurate donor records and reporting
- Support donor stewardship and relationship building
- Volunteer Programme Co-ordination
- Coordinate and promote national volunteer initiatives
- Engage with corporates, schools, and community groups
- Facilitate volunteer bookings, communication, and event hosting
- Maintain and update the volunteer database
- Events, Campaigns & Marketing Support
- Assist with planning and execution of events and campaigns
- Coordinate suppliers, logistics, and registrations
- Capture content (photos/videos) to support marketing efforts
- Manage marketing materials and asset distribution
- General Support
- Maintain stakeholder databases and information systems
- Manage shared inbox communications
- Provide administrative and coordination support to the team
- Assist leadership with ad hoc support when required
Requirements
- Grade 12 minimum
- 3 years working experience in an admin support role
- Previous exposure to NGO engagement (ESSENTIAL)
- Tertiary qualification advantageous
- Marketing, Event planning and coordination experience
- Attentional to detail – highly organised
- A passion for social impact and community development
- Valid driver’s licence
Qualifications
- No qualifications mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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