Cape Town City Centre: Imports, Exports and Clearing Manager

About the Role

The successful candidate will be responsible for overseeing and managing the full clearing and forwarding function, including import and export operations, documentation, and logistics coordination in a fast-paced environment. The ideal candidate will have excellent communication skills, strong analytical and problem-solving abilities, and a keen eye for detail.

Key Responsibilities

• Oversee and manage the full clearing and forwarding function
• Lead and organise the clearing and forwarding team to ensure efficient daily operations
• Ensure all shipments are correctly documented, cleared via EDI, and released timeously through Customs and relevant authorities
• Monitor, apply for, and manage all regulatory permits (ITAC, DAFF, Rebate permits), ensuring renewals are submitted within required timeframes
• Track all shipments and provide weekly vessel and operational updates to senior management
• Coordinate bookings with shipping lines and airlines, including freight negotiations and rate requests
• Manage cargo due orders, shipping instructions, and release documentation for all consignments
• Ensure timely delivery and collection of containers within free time to avoid demurrage and additional costs
• Coordinate transport arrangements and delivery schedules with cold stores, transporters, and logistics partners
• Handle import and export documentation including Certificates of Origin (EURO 1), airfreight releases, and customs paperwork
• Liaise with shipping lines, customs authorities, Port Health, DAFF, and other regulatory bodies to resolve shipment issues
• Monitor customs deferment accounts and ensure financial controls are maintained
• Analyse shipping routes and logistics options to optimise cost, efficiency, and environmental impact
• Prepare freight quotations, invoices, and shipment costings
• Oversee SAP updates, PO planning reports, and system data accuracy

Requirements

• Bachelor’s degree or Diploma in Supply Chain Management, Logistics, or a related field
• Minimum of 5 years experience in a Clearing and Forwarding or Customs Logistics environment
• Strong knowledge of customs procedures, import/export documentation, and freight forwarding processes
• Experience working with SAP and MS Office (Excel, Word, Outlook)
• Excellent communication skills, both written and verbal, across all business levels
• Strong analytical, problem-solving, and critical thinking abilities
• High attention to detail with strong organisational skills
• Ability to work under pressure, meet tight deadlines, and manage multiple priorities
• Strong leadership skills with the ability to manage and coordinate a team

Qualifications

• (No qualifications mentioned in the original job description)

Salary & Benefits

• (No salary or benefits information mentioned in the original job description)