Cape Town: Outbound Sales Representative (FMCG) posted by Merand Corbett & Associates

• Utilizing a consultative, relationship-based approach to secure orders and build long-term loyalty within an assigned territory.
• Build and nurture robust, long-term business relationships with current and prospective customers.
• Employ a consultative, relationship-based approach to understand specific client needs and preferences.
• Act as the primary point of contact to ensure customer satisfaction and repeat business.

2. Sales and business development

• Drive consistent sales growth by identifying and capturing new business opportunities within the assigned territory.
• Manage the full sales pipeline, from lead generation to conversion, ensuring all sales targets are met or exceeded.
• Implement effective sales strategies to penetrate the informal market and increase brand presence.

3. Reporting:

• Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Maintain up-to-date records of customer interactions and sales activities.

4. Market Analysis

• Serving as a vital feedback loop by reporting on competitive landscapes, customer pain points, and potential areas for service innovation.
• Conduct ongoing market research to stay informed about market trends, competitor activities, and consumer behaviour.
• Keep up to date with new products, market conditions, advertising, and promotional trends through the reading of relevant literature and consulting with the marketing department.

5. Continuous improvement

• Maintaining a high level of expertise regarding industry shifts, advertising trends, and new product developments to ensure a sophisticated sales delivery.

6. Product promotion

• Effectively promote our food products to potential and existing clients through product demonstrations and presentations.

SKILLS & COMPETENCIES REQUIRED:

• A passion for understanding client needs and providing exceptional service.
• Strong communication and negotiation skills.
• Ability to work independently and navigate the challenges of the assigned market.
• Exceptional relationship-building and interpersonal skills
• Friendly, helpful, confident, humble, and team-oriented with strong emotional intelligence.
• Ability to operate in a competitive, high-pressure, dynamic retail environment.
• Strong communication skills (written and verbal) with the ability to influence and build trust.
• High accuracy, attention to detail, and strong administrative capability.
• Demonstrates integrity, ownership, resilience, and a willingness to go the extra mile.
• The ability to handle rejection and remain motivated in a target-driven environment.

QUALIFICATIONS & EXPERIENCE:

• National Senior Certificate (Grade 12) required, , diploma or degree in Sales, Marketing or Business Management, preferred
• A reliable vehicle and valid Driver’s License is required, and a willingness to travel within the assigned Representative Area.
• Proven experience of a minimum of 3 to 5 years in Sales roles, preferably within the FMCG or related industry.
• Experience in relationship-based selling and territory management.