Job Description
Executive Assistant
Boutique Luxury Hotel | Cape Town (Gardens)
A boutique luxury hotel in Cape Town is looking for a highly organised Executive Assistant to support reservations, administration and the day-to-day coordination of the property.
This role suits someone who is naturally structured, strong on admin and comfortable keeping things on track across a small team. You will manage reservations, reporting and financial administration while helping ensure that operational details and systems run smoothly behind the scenes.
In a boutique environment, everyone helps where needed. You may occasionally assist with front desk support or engage with guests, so a warm, professional presence and service mindset are important.
Just as important is the ability to follow up across departments to ensure reports, reservations and operational admin are completed properly and on time.
Key Responsibilities
- Manage reservation enquiries via phone and email
- Prepare quotations, confirmations and maintain accurate booking records
- Monitor availability, rates and occupancy
- Maintain organised administrative systems and reporting
- Prepare daily, weekly and monthly operational reports
- Reconcile bookings and payments
- Assist with financial administration including invoicing and reconciliations
- Follow up with departments to ensure administrative tasks and reporting are completed
- Provide occasional operational support and guest interaction when required
What Were Looking For
- Strong administrative and organisational skills
- Experience in hotel reservations, front office or hospitality administration
- Excellent attention to detail and numerical accuracy
- Confidence to follow up and keep departments accountable
- Proficiency in Microsoft Office, especially Excel
- Professional, warm and adaptable approach
Experience in account management, bookkeeping or financial administration would be beneficial.
The Environment
Working in a boutique hotel means being part of a small, hands-on team where organisation, reliability and teamwork are essential. This role offers real ownership and the chance to play an important part in keeping the property running smoothly.
If you are detail-driven, dependable and enjoy being the person who keeps everything running properly, we would love to hear from you.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Western Cape
The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.
Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.
Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.
The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.
Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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