Job Description
About the Role
We are currently partnering with a well-established, design-led property management company offering premium short-term rental accommodation in Cape Town, to recruit an experienced Property General Manager. This is a great opportunity to be the on-site leader, setting the tone for the guest experience, owner relationships, and operational standards.
Key Responsibilities
- Full day-to-day general management of a premium serviced apartment building in Cape Town’s CBD
- Investor and owner partner relationship management, including onboarding new clients into the management portfolio
- Oversight of all short-term letting operations; reservations, guest check-ins/check-outs, platform management, and occupancy optimisation
- Leading and managing the on-site team: Concierge and Housekeeping staff
- Maintaining immaculate presentation standards across all units and communal spaces; pool deck, lobbies, and shared facilities
- Proactive maintenance coordination, ensuring every unit is guest-ready, every fault is logged and resolved promptly
- Monthly owner reporting — occupancy, revenue performance, maintenance activity, and expense tracking
- Guest and investor communication — handling enquiries, complaints, and feedback with professionalism and urgency
- Upholding brand standards and service philosophy across every touchpoint
Requirements
- Minimum 5 years’ experience in property management, serviced apartments, or short-term letting operations — large-scale or multi-unit experience is essential
- At least 3 years in a General Manager or senior management role with full operational accountability
- Demonstrated experience managing investor/owner client relationships and onboarding new clients into a management portfolio
Qualifications
- Formal education/certifications not specified
Salary & Benefits
- Not mentioned in the original job description
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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