Centurion: Onsite Engineer posted by Dante Personnel

Hardware and Software Installation:

• Install, configure, and troubleshoot computer hardware components, such as servers, workstations, routers, switches, and peripheral devices.  
• Install and update software applications and operating systems. 

Troubleshooting and Support:

• Diagnose and resolve hardware and software issues.  
• Identify and address technical problems that customers or end-users encounter and provide solutions. 
• Provide technical support to customers on-site.  
• Respond to service requests, answer technical questions, and assist users in resolving IT-related problems

Network Support:

• Set up and maintain computer networks, including LAN (Local Area Network) and WAN (Wide Area Network) configurations. Troubleshoot network connectivity issues and optimise network performance.

Documentation:

• Create and update network documentation, including network diagrams, configurations, and standard operating procedures (SOPs). 
• Maintain accurate documentation with regard to site and network credentials. 

Collaboration:

• Work closely with other IT teams, including network architects, system administrators, and security professionals, to resolve complex network issues and implement network upgrades or changes. 

Emergency Response:

• Be available for emergency calls and be prepared to respond quickly to critical system failures or network outages. 

Testing and QC:

• Perform testing and quality assurance checks on IT systems to ensure they meet performance and security standards. 
• Replace faulty hardware components and ensure that they are properly configured and integrated into the IT environment. 

• Mentor junior engineers, provide guidance, training and upskilling to team members. 
• Troubleshoot and maintain 3CX and Opera POS system

Minimum requirements:

• Grade 12
• Diploma, Bachelor’s Degree in Information Technology, Computer Science, Electrical/Electronic Engineering, or a related field will be advantageous
• Drivers License & own Transport

Experience:

• 5+ years of hands-on experience in IT support, field service, or technical roles. 
• Proven experience with on-site hardware/software installation, network setup, troubleshooting, and customer-facing support

Technical Skills:

• Strong knowledge of computer hardware (servers, workstations, peripherals, routers/switches).
• Proficiency in installing, configuring, and troubleshooting operating systems (Windows, Linux) and software applications
• Experience with network setup, maintenance, and troubleshooting (LAN/WAN, connectivity, performance optimisation).
• Familiarity with diagnostic tools, testing procedures, and basic IT security practices.
• Knowledge on 3CX and Opera POS. 

 
Soft Skills and Other Requirements:

• Excellent problem-solving and critical-thinking abilities. 
• Strong customer service orientation with clear communication skills (verbal and written). (English & Afrikaans) 
• Ability to work independently, manage priorities, and adapt to varied environments. 
• Physical ability to lift equipment (up to 20–50 kg) and perform manual hardware work. 
• Willingness to participate in on-call/emergency response.

Consultant: Tshwaragano Tlhabanelo – Dante Personnel Johannesburg
Apply via our website .za

If you do not hear from us within 5 days, please accept that your application was unsuccessful