| Date | 2025-01-29 |
|---|---|
| Job Title | Sales Manager |
| Employer | More Information |
| Salary | 432000 |
| Category | Sales |
| Location |
eThekwini / Durban |
Job Summary
Basic Medical Aid Car Allowance Fuel Provident Fund PURPOSE OF POSITION Reporting into the National Sales Manager, the Branch Sales Manager will be responsible for managing the overall sales performance and daily operations of the branch. The role involves developing and implementing sales strategies, managing the branch team, and ensuring high levels of customer satisfaction. Key Performance Areas Achieve monthly budget and sales forecast as agreed with Shareholders. Provide additional staff training to improve skills and knowledge. Prepare and submit monthly reports on branch operations. Review, monitor, and manage Key Performance Areas (KPAs) for the branch team. Manage costs effectively. Duties and responsibilities include (but are not limited to): Sales: Achieve branch targeted sales goals. Conduct market research to identify current and prospective sales opportunities. Encourage sales representatives to increase sales through planning strategies. Conduct weekly sales meetings with the team to review sales, discuss problem customers, unpaid accounts, new clients, and new products sold. Weekly training schedule, provide ongoing knowledge training to the sales team. Conduct monthly one-on-one consultations with sales reps to review progress, address problems, and develop new sales strategies. Using BI continuously to review sales and implement action plans. Leadership Provide effective leadership to the sales team, including guiding, inspiring, and supporting them to achieve their goals. Strategic thinking, Communication & Customer focus Develop and implement effective sales strategies to achieve business goals and objectives. Analyze market trends and identify opportunities for growth. Develop action plans to achieve sales goals. Effective communication with staff and customers Have a strong customer focus and build strong relationships with clients. Analytical skills Evaluate sales data and identify areas for improvement. Analyze sales metrics, customer feedback, and market trends to identify new opportunities and improve existing processes. Coaching Provide effective coaching and training to the sales team to help the sales team achieve targets Adaptability Be adaptable and able to quickly adjust to changing market conditions or client needs. Branch Administration and Management Develop financial objectives, business plans and forecasts. Manage key account customers with business leaders. Report to management on monthly targets. Identify areas for improvement and propose corrective actions. Address customer and employee satisfaction issues promptly. Induct new employees and facilitate training development. Accompany sales reps on customer visits to offer technical and sales support. Oversee inter-branch orders and shipments. Check customer age analysis and assist with problematic accounts. Report financial variances and issues to the Financial Department. Ensure effective delivery logistics and address any issues. Implement standard operating procedures (SOPs) and ensure compliance. Ensure all vehicles are maintained and have a servicing plan. Recruit new staff as required. Stock Manage Import stock with Import/Export Manager. Liaise with the internal Storeman. Liaise and control deliveries daily. Investigate delivery notes with the administrator and sales team. Investigate issues of incorrectly issued invoices, such as – invoiced incorrectly, credit notes not done correctly, incorrect stocks supplied to customers and rectify these issues immediately. Conduct monthly stock takes with the sales team and internal Storeman; complete a variance report and submit for necessary adjustments and sign-off. Ensure manufactured stock is invoiced by the reps and sent out to customers promptly. Continuously review dead stock and when applicable, request removal from the system. Maintain a paper trail for every stock item that leaves the premises. Ensure adequate stock levels to supply to customers. Implement rotation of stock, moving older stock first.
Minimum
Requirements:
At least 5 years of experience the above role with strong sales administration skills. Proven Branch Administration and Management experience Proven Stock control experience Strong supervisory skills Understanding of financial objectives, business plans and forecasts. Proficient in Microsoft Office Suite.
Sales Manager position available in eThekwini, Durban. This job position was posted by . The job has been posted on 2025-01-29 in the Sales category
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