Job Description
Key Responsibilities:
Laptop Reimaging & Configuration (Project-Based)
- Develop and maintain efficient laptop reimaging processes.
- Create and update standard images with security patches and software.
- Automate imaging for efficient deployment.
Software Delivery & SCCM Management
- Design, build, and deploy software packages via SCCM.
- Monitor SCCM for compliance, software distribution, and updates.
- Manage OS deployment and software configurations.
Intune & Device Management
- Configure and manage Intune policies, MDM, and MAM.
- Handle application deployment, compliance, troubleshooting, and reporting.
Office 365 & Cloud Migrations (Project-Based)
- Execute Office 365 migrations (email, OneDrive, SharePoint, Teams).
- Assist with Azure cloud service migrations.
Desktop Engineering & Support
- Deploy and manage Windows 11 laptops globally.
- Perform advanced hardware/software troubleshooting.
- Maintain documentation and standardize processes.
Active Directory & Azure Integration
- Manage user accounts, security groups, and access controls in AD/Azure AD.
- Implement and maintain security policies and group policies.
- Monitor Active Directory health.
Security & Compliance
- Ensure endpoint security and compliance.
- Collaborate with cybersecurity teams on best practices.
Collaboration & Communication
- Work with global IT teams to optimize desktop solutions.
- Provide training and support to IT teams and end-users.
- Create technical documentation and reports.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field; equivalent work experience accepted.
- Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Azure Administrator Associate, or equivalent.
- Experience with endpoint security solutions.
- Familiarity with ITIL framework and service delivery processes.
- A minimum of 2-4 years of experience in desktop engineering and IT support roles.
- Expertise in Windows 11 OS, Microsoft SCCM, Azure Active Directory, and Entra ID.
- Hands-on experience with Office 365 migrations and cloud infrastructure projects.
- Proficiency in scripting languages (PowerShell preferred) for automation.
- Strong knowledge of security best practices for endpoint devices.
If you would like to apply for this position, kindly forward your CV to Gaby Turner at *****@*****.co.za
Alternatively, you may forward your CV to *****@*****.co.za
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