Ermelo: Aftersales Manager – Ermelo posted by Morgan Group

March 10, 2026 Jobs in Ermelo

Morgan Group

Mpumalanga

Other Motoring

Job Description

About the Role

The successful candidate will be responsible for managing the overall performance and profitability of both the Service (Workshop) and Parts Departments. This includes achieving manufacturer and dealership targets, maintaining quality standards, driving customer satisfaction, and ensuring effective team performance.

Key Responsibilities

Ensure quality of service delivery and profitability.
Manage workshop flow and resolve operational issues.
Liaise with OEMs regarding technical and warranty matters.
Implement effective workshop processes to improve turnaround times.
Maintain a high-performance and customer-focused culture within the workshop team.

Ensure profitability and control over stock and inventory levels.
Conduct regular stock takes (weekly, monthly, quarterly, and yearly).
Manage daily cash outstanding and aged stock.
Ensure all parts sales targets and manufacturer requirements are met.
Visit distributors, trade outlets, and fleet owners to promote parts and accessories.
Ensure correct application of discount structures and return of exchange items.
Safeguard company property and ensure cost-effective operations.

Develop and implement departmental marketing strategies.
Drive a high-performance culture through team motivation and development.
Ensure compliance with dealership policies, procedures, and OEM standards.
Maintain strong relationships with customers and ensure customer satisfaction targets are met.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Motoring Jobs in Mpumalanga

In Mpumalanga, the motoring industry is typically characterized by a strong demand for skilled professionals who can support the growth and development of various sectors. Generally, the job market in this field offers a range of opportunities for individuals with relevant skills and experience. Often, companies in this sector are looking to fill positions that require a combination of technical expertise, problem-solving skills, and excellent communication abilities.

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Typically, salaries for roles within the motoring industry can vary widely depending on factors such as level of experience, company size, and industry sector. Broadly speaking, salaries can range from around R500 000 to over R1 million per annum, with common ranges falling between R600 000 and R900 000. However, it’s essential to note that actual salaries may differ significantly depending on individual circumstances. For example, roles in the automotive manufacturing sector tend to command higher salaries than those in smaller, specialized companies.

Common skills required for roles within the motoring industry include technical knowledge of engines, transmissions, and other vehicle systems; excellent problem-solving and diagnostic skills; strong communication and interpersonal abilities; and experience with relevant software and technologies. Additionally, many roles require a valid driver’s license, as well as a willingness to work in a fast-paced environment. General knowledge of safety procedures and industry regulations is also highly valued.

The motoring industry sector encompasses a range of companies, including those involved in the design, manufacture, and distribution of vehicles; automotive spare parts suppliers; and service providers such as mechanics, garages, and dealerships. Other common industries that employ professionals with expertise in this field include the technology sector (e.g., automotive electronics) and financial services.

Career development opportunities within the motoring industry are generally excellent, with many companies offering training programs, apprenticeships, and promotions to those who demonstrate potential and a commitment to their work. Typically, career progression involves taking on more senior roles, such as team lead or manager, and assuming greater responsibilities for managing teams and projects. With experience and continuous professional development, individuals in this field can expect to move into senior leadership positions or start their own businesses within the industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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