Job Description
About the Role
Pillango Placements is seeking a highly organized and detail-oriented Technical Administration Support Assistant to join our team in Gauteng. As an administrative support assistant, you will be responsible for providing general administrative support to the Technical Department, ensuring seamless day-to-day operations.
Key Responsibilities
- Provide general administrative support to the Technical Department
- Assist colleagues with administrative tasks and perform all administrative duties
- Scan, upload, and file documents
- Sort and distribute mail
- Answer, forward, and screen phone calls
- Coordinate and manage the ticketing process within the Technical Department
- Act as liaison between customers and the Technical Department
- Track progress and provide continuous feedback to customers
- Provide excellent customer service when dealing with customers and suppliers
- Attend to traveling and accommodation bookings and processes
- Be an active member of the technical team
- Respect the need for confidentiality, when processing personal/customer data
- Support company-wide initiatives to improve service levels to customers
- Utilise a continuous improvement mindset and assist in identifying opportunities to improve processes
Requirements
- Matric with at least 2 years’ administrative experience including data handling and client service skills
- Computer literate, with added experience preferably on a CRM/ERP system
- Attention to detail, friendly, and helpful
- Experience in a technical/engineering environment or in a warehouse highly advantageous
Qualifications
No formal education or certifications are required for this role.
Salary & Benefits
The proposed salary for the role is R12k – R15k per annum. The offer will be market-related in line with your qualifications, skills, and experience.
Application Instructions
Please apply online in the link provided. Unfortunately, we do not consider CVs on Whatsapp or email.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Gauteng
In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.
Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.
Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.
Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.
In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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